Senior Sales and Customer Experience Executive - Remote at Jobgether

, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

350000.0

Posted On

19 Apr, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic leadership, Sales transformation, Customer experience management, P&L responsibility, Budgeting, Risk management, Commercial terms, Data analysis, Problem-solving, Decision-making, Communication, Time management, Coaching, Automation, Digitization

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior EVP of Sales and Customer Experience - REMOTE. This role is crucial in shaping the strategic vision and leadership of our national sales and customer experience teams. As the Executive Vice President, you will drive economic value and enhance industry-leading customer experiences. You will manage vital relationships with key stakeholders and ensure our customer interactions are seamless and efficient. Your leadership will shape our sales transformation and position us as trusted partners in the marketplace, ensuring sustained growth and innovation. \n Accountabilities Define and execute the enterprise-wide customer and growth strategy. Build and maintain trusting relationships with executive leaders across key customer bases. Provide executive leadership over the national Sales and Customer Experience organizations. Lead large-scale customer experience and sales transformation efforts. Champion automation and digitization to improve operational efficiency. Identify and pursue new business opportunities across the organization. Oversee annual budgets and partner with various departments on strategic initiatives. Ensure the Sales team develops critical skills for professional growth. Support strategic initiatives to drive operational efficiency. Collaborate with leadership to prioritize customer-focused initiatives. Requirements Bachelor's Degree or Equivalent Experience required. 15+ years of experience leading enterprise growth strategies with P&L responsibility. Strong leadership and coaching abilities. Deep understanding of pricing, commercial terms, and risk management. Proven ability to innovate and generate solutions to business challenges. Experience leading complex initiatives and influencing senior management. Excellent analytic and time-management skills. Strong problem-solving skills with a focus on data and numbers. Exceptional strategic thinking and decision-making capabilities. Outstanding communication skills for representing the organization effectively. Benefits Competitive compensation with an anticipated base salary from $300,000 to $350,000. Eligibility for an annual incentive program. 30 days of paid time off annually plus 9 paid holidays and 2 floating holidays. Parental leave offered for all new parents. Comprehensive health benefits including multiple medical plan options. 401(k) with a strong company match that is immediately vested. Employee Stock Purchase Plan (ESPP) participation. Homebuyer Perks program to assist with real estate processes. Additional benefits available for employees. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Responsibilities

The role involves defining and executing enterprise-wide customer and growth strategies while providing executive leadership to national sales and customer experience teams. You will drive large-scale transformation efforts, manage budgets, and foster relationships with key stakeholders to ensure sustained organizational growth.