Senior Sales and Operations Specialist Mobile at Cox Enterprises

Tucson, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Jul, 26

Salary

31.73

Posted On

19 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Inventory management, Loss prevention, Merchandising, Supply chain management, Retail operations, Wireless sales, Technical troubleshooting, Device activation, Team coaching, Customer service, Order fulfillment, Store audits, Planogram compliance, Leadership, Communication

Industry

technology;Information and Internet

Description

Company Cox Communications, Inc. Job Family Group Sales Job Profile Sr Sales & Operations Specialist - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $21.15 - $31.73/hour. The hourly rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's experience. In addition to the hourly range identified herein, this role is also eligible for an annual incentive/commission target of $11,376.00. Job Description Not everyone can be a specialist. It takes someone…well, special. Maybe that’s you. At Cox Communications, we’re searching for a Senior Sales and Operations Specialist to work at our retail stores. Someone who is jazzed by the notion of focusing on areas like inventory management, loss prevention, merchandising, and operational success. Perhaps keeping your eyes on supply chain management and merchandising initiatives so Cox can stay in-stock and efficient is something that’s in your wheelhouse. You might be that someone special we’re looking for. This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager. We’ll look to you to serve as our Manager on Duty from time to time, opening/closing the store and offering up potent product knowledge and coaching to other sales reps. Our stores will need you to shine as our product knowledge and inventory expert. What You’ll Do: As a Senior Sales & Operations Specialist, we’ll look to you bring your A-game to the following responsibilities: You’ll make sure our inventory is accurate by performing activities such as inventory cycle counts, stock replenishment, and store audits You’ll merchandise the store in accordance to planogram and corporate guidelines You’re also responsible for inventory management which includes but is not limited to store-to-store transfers, returns and receiving You get to assist with special event execution including marketing support and inventory planning You will assess escalated wireless issues and provide solutions for technical problems and questions You get to support post-purchase onboarding, device activation, and content transfers for wireless sales We’ll look to you to reach out to customers for in store pick up of online orders and return and exchange related issues You get to work directly with Supply Chain Management for order fulfillment and variance requests You should remain current with new products and technologies by attending necessary trainings for job functions You’ll assist with guiding accessory performance and sales You’ll make sure our store sales and retention targets are met You’ll provide ongoing coaching on to Solutions Specialists to ensure timely and actionable feedback; serves as product knowledge expert and is a resource to all store employees You’ll also Open and Close the store as needed to serve as manager on duty when the Store Manager, Sr Sales Rep, and/or ASM is not on duty It’s a specialist role, fit for someone with some very special skills. In return, we’ll load you up with some special benefits and opportunities. Read on to find out What’s In It For You. What’s In It For You? Here’s a sneak peek of the benefits you could experience as a Cox employee: A competitive wage and top-notch bonus/incentive plans. A pro-sales culture that honors what salespeople (like you!) contribute to our success. Exceptional work-life balance, flexible time-off policies and accommodating work schedules. Comprehensive healthcare benefits, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Professional development and continuing education opportunities. Access to financial wellness/planning resources Who You Are: Minimum: High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience; or 5 years’ experience in a related field Preferred: Previous experience with store operational duties Experience selling Wireless/Mobile products highly preferred Fluency in Spanish, both written and spoken Leadership experience is ideal Ability to multi-task and prioritize in a service-oriented, fast-paced team environment Ability to be mobile within the store to assist with troubleshooting and device activation Computer literacy with an aptitude for learning communication products, services, and accessories Ability to lift 25-50 pounds to help manage stock room inventory Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that’s true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we’re creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future. Cox brings together the world’s greatest minds to help breathe life into new possibilities – and drive innovation for a better future. That’s why we look for individuals who share our pioneering spirit, have imaginative ideas and are fearless when it comes to tackling the world’s biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Cox vision around the globe. From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there’s no challenge too great for our pioneers. And there’s no shortage of opportunities for you to make a difference. Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Responsibilities

The Senior Sales and Operations Specialist manages retail store inventory, merchandising, and loss prevention while serving as a manager on duty. They also provide technical support for wireless devices, coach sales staff, and ensure store sales and retention targets are met.