SKILLS, KNOWLEDGE AND EXPERTISE

• Customer service focused.
• Good communication skills.
• Experience in retail industry desirable.
• Good IT skills or experience of EPOS systems.
• Experience of working in a luxury fashion brand.

• Achieve sales targets by demonstrating passion for the product and the brand.
• Provide accurate information about our product to the customer including features and benefits and stock availability.
• Promote our multi-channel shopping options to ensure maximum customer satisfaction.
• Provide an inviting and welcoming atmosphere for our customers.
• Process sales transactions with care and in line with company guidelines.
• Demonstrate flexibility to meet the needs of the store.
• Be a key holder for opening and closing in managers absence