ARMANI OUTLET - CHESHIRE OAKS - SENIOR SALES ASSOCIATE - PART TIME - 32 HOURS

About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands – Giorgio Armani, Emporio Armani and A|X Armani Exchange – are active in all the world’s major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts.
Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears
Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design.
Role Overview: As a Senior Sales Associate you will be responsible for providing exceptional customer service, building strong customer relationships and achieving sales targets. You will represent the company, our products and provide guidance to Sales Associates sustaining their development and performance. You will work closely with customers to understand their needs, provide detailed product knowledge, offer solutions that meet or exceed their expectations and provide a positive shopping experience.
If you are a motivated individual with a passion for retail and a commitment to excellence, we welcome you to apply and become an integral part of our journey towards success at Armani Outlet, Cheshire Oaks. Join us now and be part of our mission to exceed expectations!

REQUIREMENTS

• Strong communication and ability to lead by example.
• Enthusiastic and personable with excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong product knowledge and ability to learn about new products quickly.
• Positive attitude, self-motivated, and goal-oriented
• Ability to work independently and as part of a team.
• Numerical ability and to handle cash transactions accurately.
• Previous sales or customer service experience required.

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• Lead by example and provide guidance to junior Sales Associates, assisting in their training and development.

• Provide excellent customer service by establishing rapport with customers, addressing their needs, offering personalized recommendations
• Stay updated on product knowledge, promotions, and company policies, and effectively communicate this information to customers and team members.
• Assist with store opening and closing procedures, including cash handling, securing the store, and other operational tasks.
• Provide feedback to store management on customer trends, product feedback, and any other relevant information.
• Assist customers with product selection, fitting, and sizing, and offer personalised recommendations.
• Capture and utilise customer data to enhance their shopping experience and build brand loyalty, complying with all GDPR requirements.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are properly displayed and stocked.
• Assist with inventory management, including restocking shelves and monitoring stock levels.
• Handle customer inquiries, in a professional and timely manner, resolving issues to ensure customer satisfaction.
• Work as part of a team to meet or exceed sales targets and contribute to the achievement of store sales goals.
• Participate in training sessions and team meetings to enhance product knowledge and sales skills.
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• Communicate effectively with team members and contribute to a positive work environment.