Senior Sales Associate / Sales Associate (Paradigm Mall, Petaling Jaya) at Clarks

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Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Visual Merchandising, Communication Skills, Retail Management, Point-of-Sale System, Housekeeping, Product Knowledge, Teamwork, Self-Discipline, Stock Management, Upselling, Cross-Selling, Punctuality, Grooming Standards, Feedback Management

Industry

Retail

Description

Job description: RESPONSIBILITIES: Demonstrate and explain products, methods, or services in order to persuade customers to purchase products Identify interested and qualified customers and provide them with additional brand and product information Articulate promotion information, and other incentives to educate/ persuade customers to consider purchasing products Deliver sell-through to meet personal sales targets Perform up-sell and cross-sell should opportunities arise Ensure records of sale via the point-of-sale system Replenish shelves with products and ensure adherence to visual merchandising guidelines Perform general housekeeping - keep areas neat while working, and return items to correct locations Provide excellent service to customers and vendors Perform stock check and stock count on a periodic basis, or as instructed Execute visual merchandising guidelines Observe punctuality and proper grooming standards Ensure security of store environment and report breach, where necessary Attend to customers 'feedback/complaint and escalate, where necessary RESULTS: Maintain professional image as brand ambassador to create positive lasting impression Achieve assigned individuals ales target and personal development objectives Swift response to customers’ needs Highly motivated, professional and effective team member Excellent customer service management Essential Knowledge: Educated to SPM level Fluent in English and Bahasa Malaysia, Mandarin would be a plus Basic knowledge of retail operating environment Retail management and store operation Footwear Industry Basic visual merchandising Housekeeping Technical Skills: Basic knowledge in Microsoft Office Suite – Words, Excel Basic knowledge in operating point-of-sale system / cashiering system Basic product awareness Ability to engage general consumers Good communication skills Ability to escalate issues, where necessary Self-disciplined

Responsibilities

The Senior Sales Associate is responsible for demonstrating and explaining products to persuade customers to make purchases while achieving personal sales targets. They also ensure proper visual merchandising and maintain a clean and organized store environment.