As a Sales Associate at Supplement King, your role is pivotal in creating an exceptional shopping experience. From greeting customers warmly and handling transactions with precision to shipping products for online orders and contributing to visually appealing displays, your responsibilities are diverse. Beyond sales, you’ll engage in advanced selling techniques, assume key holder duties, and ensure compliance with safety standards. Your commitment to continuous learning and collaboration with the team are essential for success in this dynamic role, making you a key contributor to both customer satisfaction and the store’s overall efficiency.

1. GUEST EXPERIENCE:

• Greet and engage customers in a friendly and welcoming manner.
• Provide exceptional customer service to enhance the overall shopping experience.
• Address customer inquiries, offer product recommendations, and assist with their needs.
• Answer the phone in a professional manner, promptly dealing with customer questions.
• Ask for help when a question is asked that you do not know the answer to

3. PRODUCT KNOWLEDGE:

• Participate in training programs to acquire and maintain in-depth knowledge of Supplement King’s product offerings.
• Stay informed about new product releases, features, and benefits.
• Demonstrate expertise in guiding customers on product selection based on their needs and goals.
• Continuous development and training through training programs, scoop and regular examine use.

9. CUSTOMER EDUCATION:

• Educate customers on the features and benefits of products, as well as proper usage.
• Provide information on nutritional values, dosage, and potential health benefits.
• Direct customers to relevant resources, including educational materials and online content.
• Deal with more detail oriented customers (i.e. medical conditions, adverse reactions and allergies).

Please refer the Job description for details