EXPERIENCE, SKILLS & QUALIFICATIONS:

• Bachelor’s degree required.
• Role will provide enablement for SAEs & A&R sellers across in the Americas, EMEA, and APAC so flexibility to work different hours as needed.
• Ability to travel up to 10% both nationally and internationally to execute the program.
• 8+ years of experience in related skills including financial services, sales enablement, learning and development, coaching/employee development, previous customer success or sales preferred.
• Sales experience preferred
• Demonstrated experience managing and facilitating/delivering content/curriculum delivered in multiple modalities (i.e., live training, e-Learning, self-paced, stand and deliver, hybrid, etc.).
• Proven ability delivering and facilitating training on the necessary content, training, process, and best practices to support the teams
• Experience working with global teams, including training and learning adaptations for regional differences
• Personality and ability to engage and collaborate well across complex organizations including with the C-suite, SAE leaders, SAEs, marketing and product management
• Strong aptitude for collaborating and building relationships, understanding team dynamics, taking initiative, solving problems, and establishing trust.
• Strong understanding of customer success principles and customer-centric mindset to ensure training and enablement efforts align with empowering teams to proactively drive value for customers, retain existing business and cultivate customer champions.
• Proven dynamic presentation and written communication skills are required.
• Strong project management skills with demonstrated ability to manage multiple projects and priorities simultaneously.
• Passion and commitment for adult learning best practices and techniques.
• Intermediate skills with PowerPoint and broad understanding of Enablement tools including but not limited to: LMS (i.e., Cornerstone), Sales Enablement Platform software (i.e. Seismic), Gong, Spekit, LinkedIn Navigator, and solid aptitude for learning new systems and tools.

THE ROLE:

Sales Enablement & Learning sits within Morningstar’s Business Development and Sales group, which is responsible for helping our clients build their businesses and provide better outcomes for investors. Reporting to the Head of Sales Enablement & Learning, the Program Manager partners with stakeholders across the organization to develop, execute, and optimize training programs and enablement initiatives that drive sales effectiveness, confidence, and performance. We’re looking for a proactive, collaborative, and detail-oriented enablement professional who thrives in a fast-paced environment. The ideal candidate is passionate about the development of others, understands the strategic account executive role, and is skilled at delivering engaging learning experiences that translate to measurable impact.