Senior Sales Enablement Specialist, SMB Rx Pre-Sales at DoorDash USA

, , United States -

Full Time

Start Date

Immediate

Expiry Date

23 Feb, 26

Salary

116000.0

Posted On

25 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Enablement, Training Execution, Facilitation Skills, Cross-Functional Collaboration, Data-Driven, Project Management, Communication, Empathy, Continuous Improvement, Product Knowledge, Sales Strategy, Coaching, Pipeline Management, Performance Metrics, Messaging, Objection Handling

Industry

Software Development

Description

About the Team The Sales Enablement team, under the Sales Strategy & Operations organization, enables the productivity of our sales and go-to-market organizations through alignment with capital OKRs and a 360-degree enablement strategy that encompasses activation across process, product, skill, GTM strategy and tooling. Through partnerships with Sales, Product, Marketing, and Operations, we design and deliver critical enablement programs that activate the business to drive sales performance and contribute to DoorDash’s overall success. About the Role As a member of the Sales Enablement team at DoorDash, you will play a critical role in empowering our sales teams to be more efficient, effective, and successful. This role will focus on refining, expanding, and delivering onboarding programs that equip sales reps within the SMB Rx Success Org, as well as our Sales Strategy & Operations organization, with the tools, knowledge, and skills to drive success from day one. Leveraging an 'always-on' training approach, you will build upon the current onboarding programming to foster continuous learning, drive efficiency, and accelerate time-to-productivity for our growing sales teams. Responsibilities: As the dedicated DRI and enablement partner for SMB Pre-Sales, you will own and execute training and field-readiness programs that directly elevate the performance of our SDRs and AEs at the top of the funnel. You will design learning experiences, improve seller workflows, and ensure Pre-Sales teams are equipped with the right knowledge, messaging, and processes to build pipeline and convert more opportunities. Training & Program Ownership Own the enablement lifecycle for SMB Pre-Sales—from content creation to delivery to adoption reporting—ensuring programs are clear, actionable, and tailored to the Pre-Sales motion. Lead onboarding and ongoing training for SDRs and SMB AEs, including discovery, qualification, messaging, pitch delivery, and objection handling. Facilitate recurring workshops, coaching sessions, and role-plays that reinforce skill mastery and drive consistent execution quality. Host office hours and open forums to deepen product understanding, refine messaging, and strengthen seller confidence. GTM & Product Readiness Translate new products, features, and process changes into concise, seller-ready training and resources that help Pre-Sales teams position value and set high-quality opportunities. Partner with Product, Product Marketing, and Strategy & Ops to ensure Pre-Sales has the narratives, talk tracks, competitive positioning, and objection responses needed for productive prospect conversations. Update and maintain Pre-Sales playbooks, talk tracks, qualification guides, pitch templates, and email/call scripts to ensure content is consistent and current. Analytics & Continuous Improvement Track engagement, satisfaction, and performance indicators (e.g., ramp performance, lead conversion, discovery quality) to assess training impact and spotlight areas for improvement. Use data to identify skill gaps and propose training, coaching, or content solutions that strengthen pipeline quality and outbound performance. Cross-Functional Alignment & Communications Build strong partnerships with SMB Pre-Sales Leadership, Operations, and Product stakeholders to ensure alignment on priorities, messaging, and training needs. Act as the connective tissue between Pre-Sales insights and cross-functional teams, surfacing trends, blockers, or process gaps proactively and with minimal oversight. Operational Excellence Maintain SMB Pre-Sales enablement repositories, readiness channels, and communication workflows to keep teams informed and prepared. Contribute to team culture by sharing best practices, collaborating with peers, and improving enablement processes across the broader organization. You’re excited about this opportunity because you will… Shape the core skillset of our SMB Pre-Sales organization, playing a central role in how SDRs and AEs ramp, learn, and execute. Own high-impact enablement programs end-to-end, driving measurable improvements in pipeline quality, discovery depth, and outbound effectiveness. Drive product and messaging readiness, helping Pre-Sales teams articulate value, handle objections, and confidently represent DoorDash solutions to prospects. Collaborate closely with Sales, Product, Marketing, and Strategy & Ops to ensure the Pre-Sales motion stays tightly aligned to GTM priorities. Facilitate training sessions, run workshops, and coach sellers, directly influencing the skills and behaviors that drive revenue outcomes. Improve seller workflows and processes by turning feedback into meaningful enhancements that remove friction and accelerate productivity. Operate with autonomy, managing projects independently while keeping stakeholders informed and engaged. See the impact of your work daily, as your programs directly influence pipeline creation, conversion rates, and seller confidence. We’re excited about you because… You bring 2–3 years of experience in sales enablement, L&D, Pre-Sales/Sales Ops, SDR coaching, or another GTM function—aligned with I4 leveling expectations. You have strong training execution and facilitation skills, and you know how to make training engaging, relevant, and actionable for a fast-paced Pre-Sales audience. You excel at simplifying complex product concepts, converting them into clear talk tracks, positioning, and qualification guidance that help sellers have better conversations. You possess strong cross-functional collaboration skills, and you build trust easily with Sales Managers, PMM, Product, and RevOps. You’re data-driven, using performance metrics and feedback to evaluate impact and refine programs. You demonstrate high ownership and reliability, completing medium-complexity projects end-to-end with minimal oversight, consistent with the I4 expectations. You communicate proactively, surfacing risks, blockers, and trends early and ensuring stakeholders always know what’s happening. You care deeply about helping sellers win—bringing empathy, curiosity, and craft to the enablement experiences you design. You contribute positively to team culture, celebrating team wins, sharing knowledge, and fostering connection across the Enablement team. Applications for this position are accepted on an ongoing basis Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $69,000—$116,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Responsibilities

The Senior Sales Enablement Specialist will own and execute training and field-readiness programs for SMB Pre-Sales, enhancing the performance of SDRs and AEs. This role involves designing learning experiences and ensuring teams are equipped with the necessary knowledge and tools to drive sales success.