Senior Sales Engineer at Alpaca

Ottawa, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

29 Sep, 26

Salary

0.0

Posted On

01 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Engineering, API Integration, WebSockets, Postman, Grafana, JSON, Korean Proficiency, Technical Consulting, Solution Validation, RFP Management, Demo Strategy, Enterprise Sales, FinTech, FIX Protocol, OpenAPI, Technical Communication

Industry

Financial Services

Description

Who We Are: Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our recent Series D funding round brought our total investment to over $320 million, fueling our ambitious vision. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 9 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by top-tier global investors, including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Unbound, SBI Group, Derayah Financial, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 380+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: As a Sr. Sales Engineer at Alpaca, you will be the go-to expert for all products and services offered to our partners. Your role is to leverage your technical skills, excellent communication, and creative problem-solving abilities to support the sales process for Alpaca's growing suite of products and services. You will focus on expanding our base of enterprise partners within your assigned territory. Things you get to do: Serve as the product and technical subject matter expert, capable of thoroughly understanding and articulating all aspects of the Alpaca platform to diverse audiences and stakeholders Serve as a regional market-specific expert in regulations, compliance, and jurisdictional requirements Comfortable working with senior leaders and C-level executives Collaborate closely with the Sales and Customer Success teams, providing essential technical advisory and product expertise throughout the client lifecycle. Present compelling product and technical use cases to prospective clients, while building trust and confidence in Alpaca's technical capabilities. Translate complex business and technical requirements into clear, simple solutions Create sales support materials and documentation for new features and products Own technical sales engagement end-to-end: discovery calls, solution validation, RFPs, and questionnaires that win deals Lead demo strategy and execution, creating technical narratives that convert prospects into customers Travel as needed to support sales activities and customer engagements Stay updated on internal product development timelines and work closely with the product team to test and roll out new features to partners Who you are (must-haves): Excited by the prospect of working in a startup environment, the ideal candidate is a self-starter who will take the lead in defining new processes where appropriate 5+ years in a Sales Engineering, Solutions Engineering, Technical consulting, Technical Product Management or Partner Engineering client-facing role, with experience working at API or SaaS-first companies. Strong technical background, including hands-on experience working with APIs, WebSockets, Postman, Grafana and JSON Superior verbal and written communication skills in English are essential for driving clarity on goals, setting expectations, and effectively collecting feedback from clients You must be able to translate complex technical concepts into simple, understandable terms Proven ability to manage multiple assignments simultaneously, work independently and drive projects to completion with minimum guidance and close attention to detail Proficiency in speaking Korean You’ll be a rockstar 🤩, if you have: Experience working at a Broker-Dealer or FinTech company Closing Enterprise deals alongside AEs Securities Industry Essentials (SIE) and or Series 7 Familiarity with Metabase Experience working with Coast (demo software) Excited to learn more about the securities industry Experience working with FIX eXchange protocol Experience working with OpenAPI, ReadMe and documentation How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. 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Responsibilities

Act as the primary technical expert to support the sales process and expand the enterprise partner base within the assigned territory. This involves translating complex business requirements into technical solutions and leading end-to-end technical sales engagements.