Senior Sales Engineer

at  Equinix

WHO ARE WE?

Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix’s trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.
A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.
Senior Sales Engineer

JOB SUMMARY

Field sales engineering position selling Equinix solutions to new accounts and/or expanding existing accounts.

QUALIFICATIONS

• Proven years of customer facing experience in related industry preferred
• Bachelor’s degree in Engineering or IT preferred
  Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
  Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.
  French Translation

QUALIFICATIONS

• Expérience confirmée dans un rôle similaire
• Diplôme d’ingénieur ou en informatique de préférence

Technical Consulting and Sales Support

• Identifies customer’s business needs, challenges, and technical requirements and maps to Equinix solutions
• Utilizes understanding of Equinix products and services to deliver pitch on Equinix solutions
• Analyses situations and data on problems of moderate scope independently
• Provides full support for small to mid-size customer meetings and tours

Solution Design and Deliverables

• Provides technical solution design expertise to all assigned Sales account executives and customers
• Exercises judgment to solve customer issues that are outside of standard procedures appropriately
• Supports complex RFI/P/Q preparation as requested by Sales Representatives and customers
• Develops all deliverables for the customer with minimal oversight from Sales Engineering Management and/or peers

Global Customer Support

• Supports Global (GAM), Platform Alliance and Partner customers across the EMEA region
• Working as part of Account Teams on a set of assigned accounts
• Take ownership of developing customer relationships
• Builds relationships with customers both in person and remotely
• Proactively working with Account Teams and customers to develop strategy with customers
• Owners of the full sell-to Equinix technical engagement of both our core and digital portfolio

Customer Service

• Communicates with customers (internal and external) in a professional, friendly and effective manner, both verbally and in writing
• Supports pre-sales efforts for all company products and services
• Provides good technical support in sales presentations, customer meetings and trade shows
• Able to problem solve a variety issue and execute solutions

Business and Market Expertise

• Demonstrates a full understanding of Equinix core and digital services
• Possesses industry knowledge and familiarity with the competitive landscape

Collaboration / Communication

• Assists sales teams in efforts to earn new business and maintain existing customer relationships
• Collaborates with internal teams (CSM, OM, IM, Ops, etc.) across EMEA to ensure smooth project transition from pre-sales to post-sales
• Active participant in cultivating positive culture on the team
• Demonstrates good presentation skills

Leadership

• Provides feedback on various business opportunities and issues
• A leader in the GTST organisation, supporting internal projects and providing SME insights to the business