JOB DESCRIPTION

• Showroom Management: Oversee and enhance showroom displays and presentations to create an engaging environment that attracts and retains clients.
• Sales Tools Enhancement: Regularly update sales tools to improve effectiveness and support the sales team in achieving targets.
• Supplier Coordination: Maintain and update finishes, sample rooms, fabrics, flooring, wallpapers, and other materials to ensure a diverse and appealing selection.
• Presentation Preparation: Create and present comprehensive presentations for furniture, accessories, wallpaper, and curtains, utilizing AutoCAD drawings and other design software.
• Price Tag Supervision: Ensure accurate and attractive price tags and ambiance sheets are displayed for client reference.
• Template Improvement: Continuously refine all templates used for sales, presentations, and communications to ensure consistency and professionalism.
• Project Coordination: Manage the coordination of projects, including supplier and site visits, ensuring effective communication between all parties involved.
• Stock Monitoring: Regularly monitor showroom stock, focusing on best sellers and must-have collections to optimize inventory management.
• Client Engagement: Attend to walk-in clients in our 16,000 sq. ft. showroom, providing personalized assistance with their soft furnishing and interior design needs.
• WOW FACTOR Promotion: Actively promote the WOW FACTOR design contract to enhance client experience and satisfaction.
• Sales Target Achievement: Drive sales of RBFD collections to meet or exceed sales targets set by management through effective relationship building and product knowledge.
• Site Survey Execution: Conduct site visits and prepare detailed site surveys, ensuring an accurate understanding of client requirements.
• Quotation Preparation: Draft comprehensive quotations with all relevant details, ensuring transparency and clarity for clients.
• After-Sales Service: Deliver exceptional after-sales customer service in accordance with RBFD procedures and policies to enhance customer satisfaction and retention.
• Quality Management Compliance: Adhere to ISO 9001 QMS standards to ensure high-quality service delivery.
• Technical Proficiency: Demonstrate fluency in AutoCAD, Photoshop, Excel, and Word; familiarity with additional design software is a plus.
• Trend Awareness: Stay informed on designer furniture, fabrics, leather, and the latest trends in fashion, providing clients with informed recommendations.
• Promotional Event Organization: Plan and execute showroom promotions periodically to drive sales and enhance brand visibility.
• Damage Prevention: Implement strategies to minimize furniture damage caused by clients and staff, maintaining the integrity of showroom products.
• Creative Solutions: Propose innovative and creative design solutions to meet client needs and enhance project outcomes.
• Client Feedback Mechanism: Establish a system for gathering and addressing client feedback to ensure continuous improvement and satisfaction.
• Sustainability Practices: Promote environmentally friendly practices and materials to appeal to eco-conscious clients.

SKILLS/QUALIFICATIONS

• Sales Experience: 2 years minimum proven experience in sales and showroom environments, particularly in the furniture or interior design sectors.
• Organizational Skills: Highly organized with excellent time management and punctuality.
• Communication Skills: Strong verbal and written communication skills to effectively engage with clients and team members.
• Color and Product Coordination Expertise: Expert in product and color coordination to assist clients in making informed design choices.
• Career Commitment: Dedicated and career-oriented with a focus on long-term professional growth.
• Independent Project Management: Ability to handle projects independently, ensuring timely completion and client satisfaction.
• Trend Knowledge: In-depth knowledge of designer furniture, fabrics, leather, and current design trends.

Please refer the Job description for details