KEY OUTCOMES

• Grow Revenue, capturing major logo new clients, building and significantly expanding existing key accounts.
• Optimise overall Gross Margin on eDNA business while reflecting client needs and scale of opportunities
• Improve Customer Retention on key cohorts and improve the quality of earnings with larger orders and multi-year projects
• Upgrade and enhance the Go to Market strategy for the sector
• Deliver monthly Forecast Reports that are reasonably accurate

ABOUT US

Backed by ambitious investors, we’re on a mission to make biodiversity measurable at scale to underpin global goals and accelerate finance into nature. NatureMetrics combines tech and AI to derive simple insights from the full complexity of nature on the ground.
We’re a dynamic team passionate about nature and biodiversity and we take immense pride in our work and our impact. Join us on this journey!

THE ROLE

NatureMetrics is a global leader in biodiversity monitoring and environmental DNA (eDNA) analysis, transforming the scale at which nature can be quantified. Our cutting-edge solutions enable organisations to monitor nature impact across sectors, from conservation to industry and inform sustainability decisions with unprecedented accuracy. With a strong market leading position, NatureMetrics has established a robust client base and developed a proprietary software platform that makes biodiversity insights accessible, actionable and scalable. As Earthshot Prize Finalists 2024, BloombergNEF Pioneers 2024, World Economic Forum Technology Pioneers 2024 and TechNation Future Fifty 2025 cohort members, we have the potential and the opportunity to change the way organisations operate.
We are seeking a dynamic and proactive professional to drive global growth in the sector, capturing major logo new clients, build and significantly expand existing key accounts, and use their network to leverage relationships with both new and existing clients and partners.
With a focus on Mining and Mining Infrastructure, your primary objective is to leverage your knowledge in environmental impact assessments and “license to operate” clients, to drive growth and expand the adoption of our nature and biodiversity solutions.
While specific experience in biodiversity is not essential, success in this role will be supported by a solid understanding of environmental impact assessments, corporate sustainability, ESG practices, and the unique challenges and opportunities within this key sector. Your ability to deliver measurable client value and achieve positive business outcomes is essential.

KEY RESPONSIBILITIES

Revenue Growth:

• Maximize Revenue and Growth: Drive significant increases in account revenue and expand our client base.
• Identify and Capture Opportunities: Leverage your knowledge of sustainability within the sector to proactively discover and capitalize on new business opportunities within existing accounts, transforming them into long-term revenue streams.
• Deliver Tangible Value: Ensure clients experience significant ROI from our biodiversity solutions, empowering them to lead in sustainable practices.

Customer Relationship Management:

• Cultivate Strong Client Relationships: Establish and maintain deep, trust-based relationships with key clients, promoting the adoption of innovative biodiversity technologies.
• Drive Client Success: Regularly engage with clients to ensure their sustainability objectives are met, fostering long-term retention and account growth.

Sentiment and Value Enhancement:

• Enhance Client Satisfaction: Continuously monitor and improve client satisfaction and loyalty, providing insights to inform product development and operational enhancements.
• Upsell and Cross- Sell: Use your understanding of sector needs to identify and execute opportunities to expand the value of each account through upselling and cross-selling relevant services and solutions.

Account Coordination:

• Ensure Seamless Project Delivery: Oversee the successful delivery of all projects within key accounts, ensuring timely completion, budget adherence, and client satisfaction.
• Maximize Account Potential: Understand client structures and decision-making processes to unlock additional business opportunities, such as different business units or additional regions.

Sector Expertise:

• Expand Market Presence: Utilize your expertise in the sector to broaden our market presence and drive conversations around biodiversity solutions.
• Utilize Industry Knowledge: Apply your deep understanding of the regulatory landscape (e.g., CSRD/TNFD/ISSB) to enhance client outcomes and position our biodiversity solutions as essential to their operations.
• Advocate for Our Solutions: Serve as a champion for our biodiversity tools within industry circles, regularly presenting our tools to diverse audiences to foster broader adoption and recognition of their value in addressing sector needs.