Senior Sales Manager - Hiltons of Chicago
The Hilton Chicago Cluster is seeking a Senior Sales Manager to join our dynamic team!
In this role, you’ll be responsible for managing group business of 151–3,999 peak rooms, including meeting space and food & beverage opportunities. This is a key position that will allow you to build strong client relationships while driving revenue for three iconic Hilton hotels in the heart of downtown Chicago, (Hilton Chicago, Palmer House a Hilton Hotel, and The Drake).
Flexibility with work location: based onsite at the Palmer House Sales Office in Chicago, IL OR remote (West Coast–based) with travel to Chicago.
Compensation: The annual salary for this role starts at $85,000+, with final compensation based on specialized experience, market segment expertise, and location.

MINIMUM REQUIREMENTS:

• 2+ years of hotel group sales experience within a large, big-box hotel (500+ rooms and 40,000+ sq. ft. of convention space)
• Positive attitude and excellent communication skills
• Strong understanding of hotel sales processes with a hunger to grow and collaborate
• Comfortable engaging directly with decision makers; strong critical thinking skills
• Passion for sales, achieving targets, and exceeding objectives

PREFERRED QUALIFICATIONS:

• 5+ years of hotel sales management experience
• Familiarity with Delphi.fdc/Salesforce
• Prior experience with Hilton processes and programs

WHAT WILL I BE DOING?

A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality.

• Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
• Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals.

A Senior Sales Manager is responsible for securing groups and conventions by building and establishing relationships with customers. Hilton is looking for dynamic individuals who are well rounded and business minded. The sales office in a hotel is a fast paced, everchanging environment and is a true launching pad for those who aspire to grow their careers in hospitality.

• Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.
• Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.
• Develop a business strategy by analyzing historical, current and future hotel and market trends, implementing marketing initiatives to capture the maximum amount of lead revenue to meet and exceed sales goals

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate and secure new revenue for the hotel.

• Customer and Account Management - Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.
• Prospecting- Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.
• Negotiations- Understand the customer and the business leaders expectations. Adapt to a changing market