Senior Sales Manager/ Sales Manager - Corporate at IHG Career

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales management, Revenue management, Relationship management, Strategic planning, Market analysis, Business development, Team leadership, Hospitality sales, Forecasting, Communication, Client acquisition, Event coordination, Reporting, Networking

Industry

Hospitality

Description

Your Day To Day * Sell hotel room nights through direct client contact; maintain a high level of visibility for the hotel in major market areas through direct sales solicitation; telephone contacts and written communication. * Review the daily business levels, anticipate critical situations, and plan effective solutions in conjunction with your manager to best expedite these situations. * Implement tactical sales plans as assigned to achieve greater profitability through driving revenue and enhancing the image of the hotel in the local community. * Develop and maintain good relationships with officials and representatives of local companies, and attend out-of-town conventions and trade shows, to promote new business and increase sales for the hotel. * Identify new business opportunities and expand market share. * Demonstrate co-operation and trust with colleagues, supervisors, teams and across departments to deliver positive results. * Actively participate in hotel meetings, interact with department and hotel staff in a professional and positive manner to foster good rapport, promote team spirit and ensure effective communication. * Provide guests with information (example: loyalty programmes, area attractions, restaurants, facility information) to enhance guest experience. * Develop and maintain relationships with key clients and outside contacts in order to produce group and/or convention business, to include room sales, food & beverage sales, and catering/banquet services. * Schedule conventions and/or business group activities at the hotel and coordinate with other hotel-level departments to facilitate services agreed upon by the sales office and prospective clients. * Identify operational problems that reduce the effectiveness of marketing activities and overall hotel sales performance and work with appropriate department on solutions. * Develop awareness and reputation of the hotel and the brand in the local community. * Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share, monitor performance to ensure actual sales meet or exceed established revenue plan. * Perform other duties as assigned. qualification/equivalent What We Need From You * Bachelor’s degree / higher education qualification / equivalent * Two years of experience in a hospitality or hotel sales setting with direct supervisory experience over a sales team, or an equivalent combination of work experience. * Strong knowledge of local businesses and business trends required. * Must speak local language(s). * Other languages preferred.

Responsibilities

The Senior Sales Manager is responsible for driving hotel revenue by managing corporate accounts, identifying new business opportunities, and coordinating with internal departments to facilitate group and convention services. They must also monitor market trends, produce sales forecasts, and maintain high visibility for the hotel within the local community.