Senior Sales & Membership Consultant at Fitness Lifestyle International (FLI)

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

75000.0

Posted On

22 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Membership growth, Customer service, Relationship building, Lead generation, Communication, Target achievement, KPI management, Front-of-house management, Fitness industry knowledge, Conflict resolution, Time management, Public speaking, Persuasion, Team leadership

Industry

Wellness and Fitness Services

Description

Senior Sales & Membership Consultant (Community + Performance) This is a sales role — but it’s also about people, energy, and community. If you love working with people, enjoy a fast-paced environment, and get a genuine buzz from helping someone take that first step into something positive, this role brings both sides together. We’re recruiting for a high-performing fitness club in Elsternwick, looking for a Senior Sales & Membership Consultant to lead the front-of-house experience and drive membership growth. This isn’t a transactional sales environment. You’ll be: Meeting people at the start of their fitness journey Helping them feel comfortable, confident and supported Building relationships that turn into long-term members Creating an environment where people want to come back — and bring others with them Yes, there are targets. But the way you hit them is through connection, energy, and consistency. Why Elsternwick? Strong, loyal local community Great mix of professionals, families and long-term members Easy access via train, tram and major roads Surrounded by cafés, retail and lifestyle hubs It’s the kind of area where relationships matter — not just transactions. The Role You’ll be the face of the club and the energy at the front desk. Own the full member journey – enquiry → appointment → tour → join Welcome every person who walks in and create a strong first impression Run tours that are engaging, personal and memorable Follow up leads consistently and build genuine relationships Reconnect with past members and keep the community engaged Support club promotions, events and campaigns Step into leadership responsibilities when needed What Success Looks Like Strong conversion rates and consistent sales performance High engagement with members and prospects A welcoming, energetic front desk environment Members who feel connected, supported and excited to be part of the club About You You bring both energy and intent. You enjoy working with people and building genuine connections You’re confident in sales and comfortable asking for the close You bring energy, urgency and consistency to your day You’re motivated by targets, KPIs and achieving results You take ownership and don’t wait to be told what to do You’ll ideally have 1–3+ years’ experience in a sales or KPI-driven role, with a proven ability to convert enquiries and work towards targets. Experience in fitness, retail, hospitality or customer-facing roles is great, but attitude and presence matter more. Why People Love Working Here This is a business that genuinely backs its people. You’re recognised and valued — not just another number Clear pathways into leadership as the group continues to grow Ongoing training, coaching and development to build your skills A supportive, team-first culture that celebrates wins together Work within high-performing clubs that prioritise member experience and quality Hands-on, approachable leadership who invest in your success Clear structure and expectations so you know what great looks like Opportunities to step up, take ownership and grow your career Performance is rewarded through bonuses, incentives and progression Most importantly, this is a team built on energy, positivity and accountability. If you show up, take ownership and bring the right attitude, you’ll be supported, trusted, and given the opportunity to build a long-term career. What’s On Offer $70K-$75K+super + monthly performance bonus Gym membership + branded apparel Structured onboarding and training Ongoing coaching and development Clear progression into leadership roles How to Apply If this feels like your kind of environment, apply now, including a short cover letter outlining your experience working towards targets, your approach to sales, and why this is the right next move for you.

Responsibilities

You will lead the front-of-house experience by managing the full member journey from initial enquiry to joining. Additionally, you will drive membership growth through consistent lead follow-up, relationship building, and active participation in club promotions and events.