Senior Sales Operations Manager (f/m/d) - Germany / UK /...

at  Exasol

Exasol accelerates insights from the world’s data. Our in-memory technology, massively parallel processing (MPP) technology is specifically designed for analytics, enabling businesses to turn data into actionable insights.
At Exasol, we are committed to pushing the boundaries of what is possible in data analytics, and we are looking for passionate individuals to join our team and help share the future of data technology. Join our diverse, remote-first team where more than 30+ languages (and counting!) are spoken, and every voice is valued. We are looking for passionate individuals who thrive on collaboration, innovation, and a shared commitment to help share the future of data technology.
We are seeking an experienced and hands-on Senior Sales Operations Manager to lead our Sales team and play a critical role in optimizing our sales processes and driving revenue growth. In this role, you will be responsible for managing our sales systems, analyzing performance data, implementing process improvements, and ensuring the efficient operation of our sales organization. You will work closely with the sales team and other departments to provide support, insights, and solutions that enable sales success. While you will lead Sales Operations, this will be an individual contributor role and you to be hands-on and actively involved in day-to-day operations. We are looking for someone who is passionate about data, a strong problem-solver, and has a proven track record of success in sales operations.

REQUIRED QUALIFICATIONS:

• 5-10 years of experience in sales operations, with at least 2 years in a leadership role.
• Deep understanding of Salesforce (or your CRM) and related sales technologies. Salesforce administration experience is a strong plus.
• Strong analytical and problem-solving skills with the ability to interpret data, draw meaningful conclusions, and present findings in a clear and concise manner.
• Excellent written and verbal communication skills and a proven ability to collaborate effectively with cross-functional teams.
• Experience in designing, implementing, and optimizing sales processes.
• Passionate about using data to drive sales decisions and improve performance.
• Proven ability to lead, motivate, and develop a team.
• Comfortable working in a fast-paced environment and being actively involved in day-to-day operations.

PREFERRED QUALIFICATIONS:

• Experience with CPQ (Configure, Price, Quote) software.
• Familiarity with data visualization tools (e.g., Power BI, Tableau).
• Understanding of B2B sales processes.
• Experience in a high-growth SaaS environment.
• German language skills.

• Lead the development, implementation, and maintenance of standardized sales processes, including lead management, opportunity management, and sales forecasting.
• Identify areas for improvement in sales workflows and propose solutions to enhance efficiency and productivity.
• Collaborate with sales leadership to implement and track key performance indicators (KPIs) for sales activities.
• Document and maintain sales processes and best practices.
• Oversee the management and maintenance of key sales systems, including Salesforce (or your CRM), and other sales enablement tools.
• Ensure data integrity within Salesforce, ensuring accurate and up-to-date information for reporting and analysis.
• Lead the implementation of new Salesforce features and functionalities.
• Provide support and training to sales team members on the use of sales tools and systems.
• Develop and maintain a robust sales analytics framework to provide actionable insights to the sales team and leadership.
• Create and deliver regular reports and dashboards to track sales performance, identify trends, and inform decision-making.
• Conduct in-depth analysis to identify opportunities for improvement in sales strategies and tactics.
• Present findings and recommendations to sales leadership.
• Lead and mentor a small team of sales operations specialists, providing guidance, support, and development opportunities.
• Foster a collaborative and high-performing team environment.
• Delegate tasks effectively and ensure accountability.
• Work closely with other departments, such as marketing, finance, and customer success, to ensure alignment and efficient operations.
• Support the onboarding and training of new sales team members on sales processes and systems.
• Participate in sales meetings and provide operational updates and insights.