Are you ready to write your next chapter?
Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.
We’re looking for a Senior Sales Process Optimisation Analyst to work in the Enterprise Sales Process team, to help us elevate the speed and customer experience of our merchant onboarding process.
Are you ready to make your mark? Then you sound like a Worldpayer.

ABOUT THE ROLE

As a Senior Sales Process Optimisation Analyst, you will be focused on our EMEA & APAC regions and accountable for driving efficiency & process enhancements for those regions. A typical day could start with representing our team on a regional pipeline call to help unblock the progress of key deals and provide expert guidance, followed by working on a project meeting to enhance our Salesforce processes for better internal process efficiency and finish with a Sales feedback call to understand where their biggest current challenges are with the process.

WHAT YOU WILL BE DOING

• Become an expert on our onboarding process, to be able to give clear & actionable guidance to our internal teams & enable you to identify opportunities to further enhance the process
• Act as the team’s point of contact & Sales Process SME for both EMEA & APAC regions
• Build strong relationships with key stakeholders around the business, particularly with Commercial teams to ensure strong sales engagement, and operational teams with a large role to play in the sales process
• Identify creative ways to implement the suggestions from the Sales and functional teams, and then work with the right people to put those changes into effect. For example, this role works very closely with our Salesforce developers to build improvements right into the tool that the sellers use to do their job
• Build the materials and presentations used to train sellers on changes to the process or facilitate conversations across stakeholder groups
• Act as an ambassador for the Sales Process organization with team members from across the organization, bringing a great attitude and a willingness to listen to suggestions
• Regularly updating internal stakeholders, including more senior members of the team on progress within your projects
• Work closely with the Product, Engineering & Operations team to identify technical solutions to streamline the sales process, acting as the primary mechanism to translate commercial needs and feedback into tangible system enhancements
• Manage projects effectively. Create clear project plans, engage a full network of stakeholders across the organization, report on progress and leverage more junior members of the team for support
• Identify and track the KPIs best used to gauge process efficiency and diagnose issues. Deliver trackable improvements to key metrics in line with strategy.
• Build, maintain, and promote positive professional working relationships with senior leaders across various functions.