Senior Salesforce Administrator at Jamf Australia

Minneapolis, Minnesota, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Feb, 26

Salary

181700.0

Posted On

03 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce, Agile, Scrum, JIRA, DevOps, Project Management, Stakeholder Management, System Security, Documentation, Mentoring, Business Analysis, Technical Solutions, Risk Management, Feature Delivery, Custom Solutions, Training

Industry

Software Development

Description

At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple. The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf. What you'll do at Jamf: The Enterprise Applications team is responsible for all systems and data visibility about our customers. The Senior Salesforce Admin is an integral member of the Enterprise Applications team, assessing the business needs and providing technical delivery to our overall system needs. They help administer the Salesforce platform to support all business units at Jamf. They are responsible for improving and enhancing the Salesforce platform by gathering requirements, implementing custom and out-of-the-box functionality, designing scalable best practice solutions, and helping implement the product roadmap. The Senior Salesforce Admin is someone that has a strong understanding of the Salesforce platform, who can understand both current setup and our business objectives and is effective in analyzing and implementing scalable solutions in a highly customized and high growth environment. As part of an Agile Scrum team, this role will work closely to refine and prioritize user stories, and work with a team of Salesforce Admins and other technical contributors to support feature delivery and ultimately help Jamf achieve its business objectives. They will be a subject matter expert for specified areas of the platform, working closely with business stakeholders drive system efficiencies and standardization across the platform. Their expertise will also be utilized in helping to train and mentor other members of the Enterprise Applications team. What you can expect to do in this role: Maintain a working knowledge of core Jamf business and GTM systems primarily Salesforce.com. Partner with stakeholders across the organization to understand business needs and improvement opportunities, translate priorities into a consumable Agile backlog and execute on solution delivery. Manage and track features, epics, and user stories (including acceptance criteria) in organizational tools (such as Jira) Applies the Agile Scrum Framework and DevOps best practices Follow Salesforce best practices and organizational development and deployment processes Contribute to the management of development, implementation, and communication to business stakeholders, and other scrum teams Schedule and conduct Stakeholder & Team Scrum/Agile ceremonies (backlog grooming, stand-ups, prioritization, planning, retrospectives, reporting) Collaborate with and guide other admins, developers, QA testers and other stakeholders to deliver quality products on time and on budget Lead discovery workshops and detailed functional design meetings Act as a subject matter expert for internal and external stakeholders Mentor other specialists; drive enforcement of standards, tools, and methodologies Play an active role in positively influencing project design direction Assist with the prioritization and intake of major projects and efforts the team will execute on Proactive identification and management of risk areas Work directly with business stakeholders and technical teams, leveraging a technical understanding of existing systems and business processes Partner with solution architects and business analysts to support requirements refinement and design of technical solutions Proactive system security reviews, release updates, health check, and optimizer Produce documentation and tutorials that enable other teams Ability to successfully manage change and navigate positively in a fast-paced environment, prioritizing and managing multiple complex projects simultaneously What we are looking for: Minimum of 4 years of working experience in the Salesforce.com platform (Required) Working knowledge of JIRA or similar project management software (Preferred) Experience in the Agile Scrum framework (Preferred) Experience evaluating new Salesforce apps and developing plans for their implementation Experience gathering inputs and synthesizing into business outcomes Familiarity with DevOps • Ability to develop effective relationships at all levels of the organization Ability to work on projects simultaneously in a fast-paced environment Ability to manage multiple priorities and consistently complete time sensitive tasks EDUCATION & CERTIFICATIONS Associate Degree (Required) BA/BS in Business Administration or related field (Preferred) Certified Salesforce Administrator (Required) A combination of relevant experience and education may be considered How we help you reach your best potential: Named a 2024 Best Companies to Work For by U.S. News Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work® Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees! You will have the opportunity to make a real and meaningful impact for more than 70,000 global customers with the best Apple device management solution in the world. We put people over profits – which is why our customers keep coming back to us. Our volunteer time off allows employees to support and give back to our communities. We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful. 22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes). #LIRemote The below annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/annual salary to be offered to the selected candidate. Factors include, but are not limited to the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. Pay Transparency Range $85,100—$181,700 USD What it means to be a Jamf? We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace. Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly. Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement. What does Jamf do? Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day. Get social with us and follow the conversation at #OneJamf Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

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Responsibilities

The Senior Salesforce Administrator will assess business needs and provide technical delivery for the Salesforce platform, supporting all business units at Jamf. They will improve and enhance the platform by gathering requirements, implementing solutions, and collaborating with stakeholders to achieve business objectives.