About the job

Description

Role Mandate

A seasoned, hands-on administrator who understands the business problem, scopes and implements complex solutions across Salesforce and connected systems with minimal guidance, and stays accountable for technical quality through delivery and ongoing support.

About The Role

NinjaOne is looking for a Senior Salesforce Administrator to help shape the systems and capabilities that support our growing global revenue organization. As part of Sales Operations, you'll translate complex business needs into practical, scalable solutions across Salesforce and our connected sales technology ecosystem.

This is a hands-on role for someone who combines strong technical judgment with business curiosity and a builder's mindset. You'll look beyond the immediate request to understand the underlying problem, challenge unnecessary complexity, and design and build solutions that improve how our teams work. Partnering closely with Salesforce Architects, Admins, our broader Sales Operations teams, and Revenue Stakeholders you'll guide solutions from discovery and design through implementation and adoption. Your impact will extend beyond individual projects: you'll help strengthen the architecture, standards, and technical capabilities that allow NinjaOne to scale without continually adding manual work or one-off solutions.

Location - Berlin, Germany

What You'll Be Doing

Translate Business Needs into Scalable Solutions

• Partner with business and Operations stakeholders to understand workflows, identify root causes, and translate priorities into clearly scoped solutions. Challenge assumptions and clarify requirements before moving into a build.
• Develop practical recommendations that account for user experience, business impact, dependencies, delivery effort, and long-term maintainability. Explain options and tradeoffs clearly to technical and nontechnical audiences.
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Contribute to Salesforce Solution Architecture

• Help scope, design, and implement technical solutions for approved Salesforce initiatives, including data models, automation, access controls, integration requirements, and the impact on existing workflows.
• Favor straightforward, maintainable solutions, using native capabilities and low-code tools where appropriate and custom development where justified. Consider scale, performance, security, and support needs before implementation.
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Connect Processes, Data, and Systems

• Design solutions around end-to-end workflows across Sales, Marketing, Customer Success, and other revenue functions—not isolated requests within a single tool.
• Partner with Sales Integrations, Data & AI, and other technical owners to define system responsibilities, data flows, dependencies, and exception handling. Ensure Salesforce changes work reliably within the broader technology environment.