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Senior Salesforce Administrator – Product Support at Maarut Inc

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Administration, Production Support, Configuration, Incident Triage, Root Cause Analysis, Admin Solutions, User Management, Role Management, Permission Management, Flow Management, Validation Rules, Case Processes, Sandbox Management, Release Management, Communication, FSC Knowledge

Industry

IT Services and IT Consulting

Description

We’re seeking a client‑facing Senior Salesforce Admin to own production support and configuration across Sales/Service Cloud (FSC a plus). You’ll triage incidents, drive RCA, deliver admin/config solutions (users/roles/permissions, flows, validation rules, case processes), manage sandboxes and releases, and partner closely with business and clients. Salesforce Admin certification; 5+ years’ Salesforce Administrator experience is required Excellent communication Experience with FSC knowledge/certificationApp Builder, Service Cloud advanced features, DevOps Center/Copado is preferre

Responsibilities

The Senior Salesforce Administrator will own production support and configuration across Sales/Service Cloud. Responsibilities include triaging incidents, driving root cause analysis, and delivering administrative solutions.