Senior Salesforce Administrator at TravelPerk
Boston, Massachusetts, USA -
Full Time


Start Date

Immediate

Expiry Date

15 Sep, 25

Salary

89000.0

Posted On

16 Jun, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Information Technology/IT

Description

ABOUT US

TravelPerk is a hyper-growth SaaS business travel platform and a pioneer in the future of travel for work. Its all-in-one platform gives travelers the freedom they want whilst providing companies with the control they need. The result saves time, money, and hassle for everyone.
TravelPerk has industry-leading travel inventory alongside powerful management features, 24/7 customer support, state-of-the-art technology, and consumer-grade design.
Founded in 2015 and headquartered in Barcelona, we’ve grown to over 1,400 people across Europe and North America. In 2022 we became a ‘unicorn’ and in 2025 we raised $200 million in a Series E funding round, increasing our valuation of $2.7 billion.
We’ve been winning awards too. Since 2023, we’ve been voted one of the best places to work, one of the fastest-growing apps and tech companies, and a leading pioneer of business travel.
These are just some of the reasons why global brands like Wise, Red Bull, GetYourGuide, and Aesop trust us to get the most out of their travel.
Hear more about TravelPerk.
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

ABOUT THE ROLE

As a Senior Salesforce Administrator at TravelPerk, you’ll be the primary point of contact for Revenue Systems in North America, playing a critical role in our global Salesforce strategy. While our Salesforce team is based in Europe, you will represent our Salesforce presence on the ground in North America, supporting a growing Revenue organization across time zones. This is a high-impact role for a proactive, hands-on Salesforce expert ready to take ownership, drive innovation, and champion CRM excellence in a fast-paced, scale-up environment.
You’ll manage the day-to-day administration, configuration, and optimization of our Salesforce platform, working closely with stakeholders in Revenue, Marketing, Finance, and Data to deliver scalable, reliable solutions. Your insights will help shape a high-performing, global Salesforce function that supports our ambitious growth in North America and beyond. As we scale our presence in North America, you’ll be instrumental in ensuring our Salesforce platform scales with us. This is a unique opportunity to take on regional ownership within a global CRM function, contributing directly to our growth and success. Your work will help shape the future of business travel, one automated flow and optimized process at a time!

WHAT YOU WILL DO

  • Own Salesforce Operations for North America
  • Act as the main Salesforce point of contact for North American teams, ensuring regional needs are met and aligned with global Salesforce strategy.
  • Partner with cross-functional stakeholders in the North America region to gather requirements, deliver solutions, and serve as a trusted CRM advisor.
  • Customise and Configure Salesforce
  • Design and implement Salesforce solutions tailored to the needs of the Revenue organization in NAM and globally.
  • Manage user roles, profiles, permissions, and data security across regions.
  • Build efficient, automated processes using Salesforce Flows and other tools to streamline workflows and improve productivity.
  • Enable and Empower Users
  • Deliver training and support to new and existing Salesforce users.
  • Develop user-friendly materials and lead training sessions that ensure consistent adoption and effective use of Salesforce.
  • Troubleshoot and Resolve Issues
  • Serve as the first line of support for Salesforce issues and inquiries from North America users, escalating or collaborating with the European Salesforce team as needed.
  • Monitor and maintain data quality and system functionality, ensuring a smooth and dependable Salesforce experience.
  • Monitor and Optimize Performance
  • Track usage and performance metrics, identifying improvement opportunities specific to regional workflows.
  • Recommend and implement enhancements to improve system efficiency and user satisfaction.
  • Collaborate Globally
  • Work within our Salesforce team to maintain consistency, share best practices, and drive cross-functional projects.
  • Help bridge the gap between global strategy and regional execution, ensuring alignment while advocating for North America-specific needs.
  • Stay Ahead of the Curve
  • Keep up with the latest Salesforce releases, features, and best practices.
  • Evaluate and introduce new capabilities that enhance our CRM environment and support TravelPerk’s continued expansion in North America.
Loading...