Senior Salesforce Communications Cloud Engineer at Tech Mahindra Ltd
Victoria, Victoria, Australia -
Full Time


Start Date

Immediate

Expiry Date

02 Dec, 26

Salary

0.0

Posted On

03 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Information Services

Description
  • Key responsibilitiesWhat you will doDevelop and customize Salesforce OmniStudio components including FlexCards, OmniScripts, DataRaptors, Integration Procedures, and Vlocity Cards.
  • Implement and optimize Industry CPQ processes, including product catalogues, pricing logic, and business rules.
  • Configure and enhance Enterprise Product Catalog and Order Management capabilities to streamline service activation and delivery.
  • Integrate Communications Cloud with external OSS/BSS, billing, and ERP systems using Salesforce APIs, DataRaptors, and Integration Procedures.
  • Collaborate with business analysts, product owners, and architects to translate business requirements into scalable technical designs.
  • Support code reviews, QA testing, deployment planning, production troubleshooting, and long-term fixes.


  • What we are looking forStrong hands-on experience with Salesforce Communications Cloud / Vlocity development.
  • Good understanding of telecom domain processes, including product catalogues, order management, guided selling, and service activation.
  • Experience working with integrations across Salesforce and telecom backend platforms.
  • Ability to work collaboratively with cross-functional teams in an agile delivery environment.

If you are passionate about Salesforce Communications Cloud and enjoy building scalable telecom solutions, we would love to hear from you.

Responsibilities
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