Senior Salesforce Consultant / Business Analyst - Dayshift Remote at D2B

Manila, Metro Manila, Philippines -

Full Time

Start Date

Immediate

Expiry Date

13 Oct, 26

Salary

180000.0

Posted On

15 Jul, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Salesforce Consulting, Business Analysis, User Story Creation, User Acceptance Testing, Data Migration, Customer Onboarding, Manual QA Testing, Process Mapping, Sales Cloud, CRM Process Discipline, Requirement Documentation, Discovery Sessions

Industry

Financial Services

Description

Position : Senior Salesforce Consultant / Business Analyst Salary : Php 100,000 - 180,000 per month Working Hours & Conditions : New Zealand Hours Holidays : Public holidays in New Zealand About the Role We are looking for a Senior Salesforce Consultant who also has strong business analysis capability. This person should be able to support our Salesforce services work, assist with customer onboarding, help translate customer requirements into clear delivery tasks, and support manual QA and user acceptance testing where required. This role is valuable because it can support both Salesforce delivery and product adoption. Key Responsibilities Support Salesforce consulting and managed services work. Work with customers to understand business processes, pain points, requirements, and desired outcomes. Translate business requirements into clear user stories, acceptance criteria, process maps, and solution notes. Support customer onboarding to CRM and BI. Assist with data migration validation, configuration checks, user training, and support documentation. Help team with customer onboarding activities. Perform manual QA testing where required, especially during the transition period while automated QA capability is being strengthened. Support UAT preparation and execution. Document customer requirements clearly for developers and AI agents. Assist with release notes, customer-facing documentation, and training materials. Maintain strong Salesforce and CRM process discipline. Strong Salesforce background. Strong business analysis capability. Experience working directly with customers. Ability to run discovery sessions and ask strong process questions. Ability to document requirements clearly and commercially. Strong understanding of sales, service, customer onboarding, and CRM processes. Ability to perform structured manual QA testing. Strong data quality awareness. Strong written and verbal English communication. Comfortable working in an AI-first delivery environment. Salesforce Sales Cloud experience

Responsibilities

Support Salesforce consulting and managed services by translating customer business requirements into clear delivery tasks and user stories. Assist with customer onboarding, data migration validation, and manual QA testing to ensure product adoption.