Position Title: Senior Salesforce CRM Analytics (CRMA) Developer
Location: Remote with occasional travel to Washington, DC and Springfield, VA
Company: InDev - Intelligent Development

ABOUT US:

At InDev, we’re not just a company; we’re a trailblazing force transforming the way data shapes the future. As a dynamic player in the federal government sector, we’re on a mission to empower agencies with cutting-edge data solutions that drive innovation, efficiency, and progress. Our team thrives on collaboration, innovation, and embracing challenges head-on to create a meaningful impact on the world around us.

POSITION OVERVIEW:

InDev is seeking a Senior Salesforce CRMA Developer to join our elite team of Salesforce experts. In this role, you will be a self-starter responsible for gathering requirements directly from stakeholders, translating business needs into actionable analytics solutions, and delivering high-impact dashboards. You will design intuitive and interactive dashboards using CRM Analytics (Tableau CRM / Einstein Analytics) and Tableau, leveraging your skills in data modeling, ETL (Recipes, Dataflows), SAQL scripting, and visualization best practices. A key focus will be on delivering a user-friendly interface that allows for quick learning, seamless navigation, and ease of use in creating and viewing dashboards.
In addition to building analytics solutions, you will act as a lead and trusted advisor providing recommendations to guide the analytics product roadmap, training stakeholders to develop their own dashboards, and supporting a citizen-developer culture. Your role will be pivotal in ingesting structured data from multiple sources, integrating it effectively, and ensuring stakeholders have actionable insights to drive decision-making.

QUALIFICATIONS:

• BS in Computer Science, Information Systems, Engineering, Business, or other related scientific or technical discipline.
• 10+ years of relevant experience implementing technical solutions in an Agile environment.
• 8+ years of specialized experience
• Proven expertise with Salesforce CRMA/Tableau CRM OR Tableau, and data visualization.
• Strong proficiency in data modeling, ETL (Recipes, Dataflows), structured data ingestion, and SAQL scripting.
• Demonstrated success in building interactive, user-friendly dashboards aligned with business requirements.
• Excellent communication and stakeholder engagement skills, able to bridge technical and non-technical audiences.

PREFERRED QUALIFICATIONS:

• Experience working in a Federal environment, preferably Department of Homeland Security (DHS) and/or Transportation Security Administration (TSA)
• Active DHS clearance, preferably with TSA
• Additional Preferred certifications: Salesforce Public Sector Solutions Accredited Professional
• Salesforce CRMA certification
• 5+ years of experience focused on Salesforce development using Apex and Visualforce, 3+ implementing in Platform, Service and Experience Cloud

• Partner with business stakeholders to gather, analyze, and document requirements for dashboards and analytics solutions.
• Develop and optimize data models, ETL processes (Recipes, Dataflows), and integrations to ensure accurate and scalable data ingestion from multiple structured sources.
• Deliver a user-friendly interface for dashboards and reports that enables quick adoption and easy use by organizational leadership
• Design and deliver interactive dashboards with advanced functionality, leveraging SAQL, filters, actions, and drilldowns.
• Apply best practices in data visualization and storytelling to drive actionable insights and informed decision-making.
• Provide training, coaching, and ongoing support to stakeholders, enabling them to independently create and manage dashboards.
• Act as a lead and trusted advisor, providing recommendations to drive the analytics product roadmap.
• Support Agile development cycles by delivering iterative, demonstrable solutions and fostering innovation.
• Support future integration of Salesforce Service Cloud with other external systems and applications, ensuring smooth data flow, interoperability, and alignment with program requirements