COMPANY OVERVIEW:

Over the past 15 years, eTel has delivered essential solutions for the federal government by securing and managing data, providing scalable identity access, modernizing legacy systems, and building high-performance platforms. By integrating new technologies and ensuring reliable operations we help agencies stay prepared for future challenges. As a premier technology solutions and services company to the US federal government, eTel possesses longstanding relationships across the federal civilian marketplace, with especially strong ties with Internal Revenue Service (IRS). Other customers include the broader Treasury Department, Commerce Department, and State Department.
eTel offers integrated CMMI Level 3 processes, tools, and techniques with innovative, cost-efficient, and secure solutions to address complex challenges. eTel also holds ISO 9001:2015, ISO/IEC 27001:2013, and ISO/IEC 20000-1:2018 certifications, and offers dedicated subject matter experts (SMEs) and thought leaders that possess a deep understanding of customers’ environments and challenges.
Position Summary:
We are seeking an experienced Salesforce Developer to join our team supporting IRS modernization initiatives. The role focuses on enhancing and maintaining Salesforce applications used for tax data correction and workflow automation within critical IRS programs. You will work closely with IRS teams to design, develop, and implement Salesforce solutions that improve taxpayer experience, streamline processing, and support compliance operations.

Key Responsibilities:

• Design, develop, and deploy customized Salesforce solutions for IRS programs including Taxpayer Experience and Compliance teams.
• Build and configure Salesforce components such as custom objects, workflows, triggers, Lightning components, and APIs.
• Integrate Salesforce with IRS backend systems and AWS cloud services.
• Support efforts to migrate legacy mainframe applications to cloud-based platforms by ensuring Salesforce integration aligns with new architecture.
• Collaborate with business analysts and IRS stakeholders to gather requirements, troubleshoot issues, and deliver technical solutions.
• Ensure solutions meet IRS security, compliance, and data integrity standards.
• Create and maintain technical documentation, including system design and configuration guides.
• Provide support for testing activities including functional and automation testing during system transitions.

Required Qualifications:

• 5+ years of hands-on experience developing on the Salesforce platform.
• Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and Salesforce APIs.
• Strong understanding of Salesforce architecture and best practices for large-scale deployments.
• Experience integrating Salesforce with external systems using REST/SOAP APIs.
• Familiarity with Salesforce data model, role hierarchy, and security configuration.
• Salesforce Platform Developer I Certification (required).

Preferred Qualifications:

• Salesforce Platform Developer II or other advanced Salesforce certifications.
• Experience in government or regulated environments.
• Knowledge of AWS cloud services and data integration concepts.
• Familiarity with tools like Confluent Kafka and ServiceNow.

Location: Remote
Security Clearance: IRS MBI clearance (MUST already be in place)

• Design, develop, and deploy customized Salesforce solutions for IRS programs including Taxpayer Experience and Compliance teams.
• Build and configure Salesforce components such as custom objects, workflows, triggers, Lightning components, and APIs.
• Integrate Salesforce with IRS backend systems and AWS cloud services.
• Support efforts to migrate legacy mainframe applications to cloud-based platforms by ensuring Salesforce integration aligns with new architecture.
• Collaborate with business analysts and IRS stakeholders to gather requirements, troubleshoot issues, and deliver technical solutions.
• Ensure solutions meet IRS security, compliance, and data integrity standards.
• Create and maintain technical documentation, including system design and configuration guides.
• Provide support for testing activities including functional and automation testing during system transitions