JOB SUMMARY

Ofgem is Great Britain’s independent energy regulator. We’re at the forefront of change across the energy sector, driving toward Net Zero whilst protecting energy consumers, especially vulnerable people.
We are seeking a highly skilled Salesforce Senior Developer to create detailed design, development and deployment of scalable Salesforce solutions. The ideal candidate will have deep expertise in Salesforce design, configuration, flows, Apex programming, lightning components, and integration patterns. You will collaborate with cross-functional teams to deliver high-impact CRM solutions that drive business value.
Working under Agile methodologies, you will be part of the Ofgem Salesforce CoE, comprised by onshore and offshore resources. Managed by the CRM Tech Lead, providing specialist advice and development on chosen technology e.g. Salesforce.
This is a great opportunity for someone looking to bring their Salesforce development skills to an organisation driven by making positive changes to the energy industry.
Ofgem offers incredible flexible working practices, enabling you to manage your work/life balance successfully. Ofgem also offers fantastic benefits such as a generous holiday allowance, hybrid working and competitive pension.
You will be supported throughout your career within Ofgem by our Digital, Data and Technology profession in all aspects of personal and professional development. There is great culture here in Ofgem and you will be working with an approachable and friendly senior leadership team who are there to support you in your role.
If you feel your attention to detail and experience in Salesforce development makes you the ideal candidate for this role, then we want to hear from you.
Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

KEY RESPONSIBILITIES

• Design and implement customized Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and Flows.
• Participate on technical design sessions to enable the design of scalable and secure solutions.
• Integrate Salesforce with external systems using REST/SOAP APIs, middleware, and third-party tools.
• Work with project managers, technical leads, business users and subject matter experts to design, develop, maintain and support features on our CRM platform
• Follow ways of working, development standards and code control releasing code in a controlled manner (DevOps framework).
• Ensure data integrity, security, and compliance with Salesforce best practices.
• Stay current with Salesforce releases and new features, recommending improvements where applicable