ABOUT ROTECH

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

JOB SUMMARY

We are seeking a Salesforce Software Developer (multiple levels) with deep expertise in Salesforce to join our CRM development teams. In this role, you will design, develop, and deliver end-to-end solutions to meet business process needs. You will work to connect our Salesforce ecosystem with internal and external systems through MuleSoft’s Anypoint Platform. You’ll be a part of the full lifecycle of projects advising on architecture, writing robust code and/or configuration, and ensuring security and reliability. This person will work closely with our business analysts and internal business stakeholders to understand their key business drivers and data needs, and scope out and build scalable and suitable solutions that will help our customers with the information needed for planning, analysis, and decision-making.

REQUIRED EDUCATION AND/OR EXPERIENCE

• 8+ years of software development experience, with at least 5 years focused on Salesforce
• Bachelor’s in Computer Science, Management Information Systems, or related field preferred

EXPERIENCE WITH DEVELOPING INTEGRATIONS WITH SALESFORCE

API-led connectivity: System, Process, and Experience layers
API best practices in design and policies
Error handling, and batch processing
Connectors: Salesforce, Database, MQ, SFTP
Secure APIs with OAuth 2.0, JWT, client-ID enforcement, and TLS best practices
Monitoring, logging, and SLA enforcement with Monitoring and Alerts
Proficient with version control (Git)

PREFERRED SKILLS

• Salesforce Certified Platform Developer I & II
• Salesforce Certified MuleSoft Developer I & II
• Multi-Cloud Experience, with a focus on Salesforce Service/Sales Cloud and Experience Cloud
• Effectively communicate in English, both oral and written, with vendors and employees at all levels of the organization to ensure questions and concerns are processed promptly
• Helpful, knowledgeable, and polite while maintaining a positive attitude
• Interpret a variety of instructions in a variety of communication mediums
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Ability to multitask with attention to detail and follow-through on commitments
• Self-motivated and organized with time-management and deductive problem-solving skills
• Strong analytical, numerical, reasoning abilities, research, and fact-finding skills
• Work independently and as part of a team, with minimal to no supervision

SKILLS AND COMPETENCIES

• Effectively communicate in English; both oral and written
• Interpret a variety of communications (verbal, non-verbal, written, listening and visual)
• Maintain confidentiality, discretion and caution when handling sensitive information
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Work independently and as part of a team

MACHINES, EQUIPMENT AND TECHNICAL ABILITIES

• Email transmission and communication
• Internet navigation and research
• Microsoft applications, including but not limited to Word, Excel, PowerPoint, etc.
• Networking, web technologies (HTML, CSS, JavaScript), Microsoft Windows
• SQL, XML, JSON, Java; proficiency in JavaScript

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

(Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

• Develop and implement Salesforce solutions using Apex, Lightning Web Components, and low-code configuration based solutions when possible
• Collaborate with business stakeholders, product owners, and architects to translate requirements into scalable technical designs
• Optimize performance of Apex triggers, batch jobs, platform events, and flows under high-volume loads
• Troubleshoot production incidents, perform root-cause analysis, and implement preventative measures
• Develop and consume multi-layer APIs and integrations, preferably on the MuleSoft Anypoint Platform, leveraging API-led connectivity best practices
• Enforce enterprise-grade security on both platforms, including Salesforce Shield (Platform Encryption, Event Monitoring), and MuleSoft security policies (OAuth, JWT, client-ID enforcement)
• Other duties as assigned.