WHO WE ARE

Zappi is a fast growing consumer insights platform helping Fortune 500 companies deeply understand their customers. Our platform allows customers to pre-test new ideas and creative content before launch. From new products, media campaigns, names, logos, packaging or flavours, Zappi allows companies to kill bad ideas and improve on good ones. Customers can analyse their insights across their organisation and see their performance relative to the rest of their market. We bring together top expertise in data science and visualisation, UX and engineering to create a platform that allows non-expert users to make high-stakes decisions easily and confidently. Our working culture is incredibly important to us and our team – our retention is industry-leading.

THE ROLE

We’re looking for an experienced Salesforce Engineer to join our dedicated Salesforce development team. You’ll work closely with our Lead Salesforce Engineer, partnering with Revenue Operations, Sales, Product, and Engineering to navigate complexity, make great decisions, and deliver impactful solutions.
Right now, we’re focused on modernising and improving our Salesforce infrastructure, and you’ll play a key role in shaping how it evolves and integrates with our platform. You’ll bring deep technical expertise, a problem-solving mindset, and a willingness to work through ambiguity.
This role is more than just writing code—it’s about helping the team move forward, ensuring we build scalable solutions, and making Salesforce a true enabler for the business. You’ll also contribute to architectural decisions, drive technical improvements, and help foster a high-trust, high-performance culture within the team.

WHAT YOU’LL DO

• Design & Build Solutions: Develop high-quality, scalable Salesforce solutions that enhance our sales customer journey and internal operations.
• Contribute to Architecture & Modernisation: Play a key role in shaping and evolving our Salesforce architecture to improve performance, maintainability, and integration with the wider Zappi platform.
• Collaborate Across Teams: Work closely with our Lead Salesforce Engineer, Salesforce Admins, Product, Engineering, and Business Stakeholders to translate requirements into practical solutions.
• Optimise & Automate: Identify areas where Salesforce can drive process improvements, automation, and efficiency gains across Sales, Customer Success, and other business functions.
• Ensure Quality & Performance: Write clean, maintainable, and well-documented code, conduct thorough testing, and help establish best practices in version control, release management, and system security.
• Solve Problems & Handle Uncertainty: Navigate evolving business requirements, provide creative solutions, and manage ambiguity effectively.
• Stay Current & Share Knowledge: Keep up with Salesforce best practices, new features, and evolving technologies, while sharing insights with your team.
• A unique opportunity to modernise and improve our Salesforce architecture – You’ll work on designing and refining our Salesforce architecture, ensuring it integrates effectively with our broader platform.
• A collaborative and high-trust environment – We align on business challenges, but trust teams to solve them in the best possible way, giving you the ownership to make a real impact.
• A fast iteration & experimentation environment – where you’ll practice continuous delivery, embrace bold ideas, and treat failure as a learning opportunity.
• A culture of ownership – You’ll have autonomy in your work, with the ability to influence key technical decisions and improve how Salesforce supports Zappi’s business.
• Work with a truly distributed team – Our teams are based in Cape Town, London, and the US, and you’ll have the opportunity to travel to these hubs to collaborate in person, participate in key workshops, and accelerate decisions. We believe in the power of face-to-face interactions to build relationships and drive meaningful impact.