Marqeta is looking for talented Senior Salesforce Service Cloud Engineer to join our Business Systems Engineering team. As a Senior Salesforce Service Cloud Engineer, you will be responsible for designing, developing, and implementing customized solutions within the Salesforce Service Cloud platform ensuring efficient customer service operations by building features like case management, knowledge bases, and automation workflows using Apex code and Lightning web components, while also troubleshooting technical issues related to Service Cloud implementations.
We work Flexible First. This role can be performed remotely anywhere within Greater Toronto Area, Ontario or Vancouver Metropolitan Area, British Columbia, Canada. We’d love for you to join us!

QUALIFICATIONS:

• Master’s Degree or Bachelor’s Degree in Information Technology or related field.
• 6+ years of Salesforce development experience.
• Extensive knowledge of Salesforce primary clouds (Sales, Service & Experience).
• Highly proficient with LWC, Apex, Flows, SOQL.
• Good knowledge of REST and SOAP based Web services, Salesforce event driven architecture.
• Good knowledge of Salesforce Data & Security Model.
• A Salesforce Platform Developer I certification and Service Cloud Consultant certification is considered a strong advantage
• Strong problem-solving skills.
• Systematic thinking and logical skills.

Please refer the Job description for details