WE HELP THE WORLD RUN BETTER

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

We are looking for experienced (Senior) SAP Basis Generalists (f/m/d) with a passion to optimize various Application systems and handle outages to our customers, e.g. NetWeaver & Non-NetWeaver based applications like BRIM, BOBJ, Cloud Connector. This includes guiding automation development of cloud deployment and operations as well as co-innovating with customers and other SAP teams for new SAP solutions in the ECS portfolio.

In this role, you will:

• Be responsible for optimizing and improving various Application systems and handle outages, e.g. NetWeaver & Non-NetWeaver based applications, Containerized SAP Applications
• Lead, onboard new solutions into Technical Operations and execute First time requests for new solutions in the ECS portfolio as a combination of hands-on work and coaching of more junior colleagues
• Support troubleshooting of exceptional cases in a 3rd level support role as well as being involved in customer outages - This can include having to work on weekends or on-call
• Create knowledge transfer and technical documentation, including technical operational concepts, process flows, and guidelines will also be part of your role
• Collaborate and align new concepts with international teams from within the organization and outside to ensure excellent customer satisfaction

What you bring

• Minimum of 3 years of experience in a similar role
• Solid hands-on know-how with SAP technologies like SAP NetWeaver & Non- NetWeaver based applications like BRIM, BOBJ, Cloud Connector, Web Dispatcher
• Previous experience in installing and configuring SAP technology-based systems
• Experience with Linux and Windows operating systems
• Experience with SAP Gardener based Container Concepts, Technologies at Kubernetes & Application layer
• Self Motivation & Self driven to learn new Technologies, Application and build expertise independently
• Ability to lead efforts to Simplify, Document, Disseminate Knowledge, guide to Automate to make the Applications scalable for Delivery
• Basic know-how around database, filesystem & network routing
• Capacity to continuously acquire new knowledge in an independent, proactive way.
• Communication with customers on technical and operations topics, ability to handle escalated customer cases
• Willingness to work on weekends and on-call
• Experience in handling arising Security Issues is a plus
• English and German fluently