Senior Schools Support Technician at East Sussex County Council

, , United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

13 Sep, 26

Salary

35282.0

Posted On

15 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ICT Systems Management, Windows Support, Microsoft Office, Hardware Troubleshooting, iOS/macOS Support, Network Maintenance, Server Management, Wireless Systems, Technical Leadership, Customer Service, ICT Procurement, Documentation

Industry

Government Administration

Description

Are you an experienced ICT technician looking for your next challenge in the education sector and do you want to work in a role that combines technical leadership, hands-on support, and a direct impact on the learning environment of pupils? If so, this is the opportunity for you. You will play a key role in keeping the School’s ICT environment running smoothly, making sure networks, servers, wireless systems, and devices are reliable and ready to support teaching and learning every day. In this varied, hands-on role, you will troubleshoot and resolve a wide range of ICT issues, helping staff and students get the most from their technology. Whether you are fixing faults or setting up new equipment, you will keep systems up to date and running efficiently. You will also take a proactive approach, monitoring performance and carrying out preventative maintenance to minimise disruption. Alongside this, you will help maintain clear documentation and support ICT procurement, ensuring the school’s technology is well-managed and fit for the future. Where relevant, you will support and guide junior technicians, helping to share knowledge, organise workloads, and deliver a high-quality service across the team. This is a hands-on, support-focused role ideal for someone with solid experience in ICT within an educational setting. The postholder may also be required to support other schools in the area during periods of high demand or staff absence. This role is predominately based at Bishop Justus School, Bromley, Magpie Hall Lane, BR2 8HZ and is full-time, with some flexibility required. Apply today and make a real impact in the education sector! Please note: Annual leave requests for this role will be required to be taken during the schools holiday periods. We are looking for candidates who have: * Experience managing ICT systems in schools or a similar environment * Experience supporting Windows, Microsoft Office, hardware (e.g. PCs, printers, interactive whiteboards), and mobile devices (iOS/macOS) * Effective communication * The ability to manage workloads and support others * Commitment to customer service and continual development Why Join Us? * Make a direct difference in the everyday learning of pupils and staff. * Be part of a supportive, values-driven organisation. * Opportunities for training and professional development. * Contribute to vital council priorities, including sustainability and inclusivity. To apply please click the 'apply now' button and upload your CV and supporting statement. When writing your supporting statement be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education or personal interests. For guidance on how to write an application see our how to apply page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/10005] and our statement on the use of AI [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/23001]. Please download the Job Description & Person Specification [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/cs/groups/public/documents/document/yta5/mzuy/~edisp/ucmfa09352923.docx] for more information. Interviews will be held virtually using Microsoft Teams on Friday 26 June 2026. If you are unavailable around this time, please contact the hiring manager to discuss options and we may be able to schedule an alternative date for you. Candidates who meet certain criteria are given priority when we shortlist. See our priority status page [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/10009] for details. For further details about the role and an informal discussion, please contact Sam Shaw on sam.shaw@eastsussex.gov.uk [sam.shaw@eastsussex.gov.uk] or call 07768 554660. We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page. [https://fa-euru-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/External/pages/11003] Choose East Sussex! Additional Information This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record [https://www.gov.uk/dbs-check-applicant-criminal-record]. Please note that we require evidence of an overseas police check if you have lived or worked abroad. Your starting salary will be pro rata if the above position is part-time or term-time only. If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas [https://www.gov.uk/browse/visas-immigration/work-visas] If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Responsibilities

Maintain and troubleshoot the school's ICT environment, including networks, servers, and devices to support teaching and learning. Provide technical leadership by guiding junior technicians and managing ICT procurement and documentation.