About the job

Location: Dubai, Customer Onsite

Mode of work: Work from office (Daily)

Job Summary

We are seeking an experienced and highly skilled Proofpoint Email Security Administrator to manage, support, and optimize enterprise email security infrastructure within a BFSI environment. The candidate will be responsible for administration, monitoring, policy management, incident handling, troubleshooting, and operational support of Proofpoint Email Security solutions while ensuring compliance with banking and regulatory security standards.

The ideal candidate should possess strong hands-on experience in Proofpoint technologies, email security operations, threat protection, phishing mitigation, and secure mail gateway administration.

Key Responsibilities

• Administer and manage Proofpoint Email Security platforms including:
  • Proofpoint Email Protection (PEP)
  • Proofpoint Targeted Attack Protection (TAP)
  • Proofpoint Email Fraud Defense (EFD)
  • Proofpoint Threat Response / TRAP
  • Proofpoint Information Protection / DLP
• Monitor and analyze email threats including:
  • Phishing attacks
  • Business Email Compromise (BEC)
  • Malware and ransomware
  • Spoofing and impersonation attacks
  • Malicious URLs and attachments
• Configure and manage:
  • Email security policies
  • Anti-spam and anti-malware rules
  • DLP policies
  • URL defense and attachment defense
  • SPF, DKIM, and DMARC policies
• Perform email flow troubleshooting and mail routing analysis.
• Support incident investigation and remediation activities related to email-based threats.
• Integrate Proofpoint solutions with:
  • SIEM platforms
  • SOC operations
  • Microsoft 365 / Exchange Online
  • Active Directory / LDAP
• Perform health checks, upgrades, tuning, and optimization of the platform.
• Prepare operational reports, threat analysis dashboards, and compliance documentation.
• Coordinate with internal security teams, SOC analysts, Microsoft Exchange administrators, and vendor support teams.
• Ensure compliance with BFSI regulatory and security requirements.
• Participate in change management, patch management, and security governance activities.
• Provide L2/L3 operational support and participate in incident response activities.

Required Skills Experience

• 5–8 years of experience in Email Security Administration.
• Minimum 3+ years of hands-on experience with Proofpoint solutions.
• Strong understanding of:
  • SMTP protocol
  • Secure Email Gateway technologies
  • Email authentication standards (SPF, DKIM, DMARC)
  • Threat protection technologies
  • Malware analysis concepts
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