Role: Senior Service Advisor
Location: Marshall Jaguar Land Rover Cambridge
Hours: 45 hours per week, including Saturday mornings on a rota basis
Salary: £37,074 Basic salary plus Bonus
Bonus schemes: Customer satisfaction and team performance bonus schemes
Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme

ESSENTIAL EXPERIENCE

To be considered for this role, previous experience within the motor trade is required. We are seeking candidates who are familiar with the industry and its processes to ensure a smooth transition into the position.

WHO WE ARE

Marshall Motor Group was established in 1909 by David Gregory Marshall, in a small lock-up garage in Brunswick Gardens, Cambridge and we are now the UK’s 7th largest motor retail group (AM100 11/24).
We operate 130+ car, van, truck and bike franchise stores across the UK.
Our vision is to be the UK’s premier automotive retail group as recognised by our colleagues, customers and business partners. To achieve our vision we will create a people centric culture, as well as operate as retailers who deliver retailing excellence and are regarded as an employer of choice.
We are part of the Constellation Automotive Group which is the largest vertically integrated digital used car marketplace in Europe giving you peace of mind and transparency that you are dealing directly with a trusted company.

WHAT EXPERIENCE DO I NEED?

• Ideally you would have some experience in a similar role within a vehicle dealership
• Ability to remain professional, calm and positive at all times
• Approach tasks eagerly and cooperate fully when requested
• Proactive mind set
• Positive, can-do attitude
• Outstanding organisation and time management skills with the ability to work to deadlines
  Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

Marshall Motor Group are currently recruiting for a Senior Service Advisor to join our Jaguar Land Rover dealership in Cambridge. Working as part of a team and reporting to the Aftersales Manager, this role offers you the opportunity to use your leadership skills to drive performance on our service reception.