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Senior Service Engineer at Lloyds Banking Group

Leeds, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

28 Oct, 25

Salary

72650.0

Posted On

28 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scripting, Swift, Aws, Emotional Intelligence, Automation, Bash, Azure, Stressful Situations, Python, Dynatrace, Splunk, Soft Skills

Industry

Information Technology/IT

Description

End Date
Sunday 10 August 2025
Salary Range
£65,385 - £72,650
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working
Job Description Summary
.
Job Description
Job Title: Senior Service Engineer

Responsibilities

Subject Matter Expertise: Resolve complex service issues and handle customer concerns.
Training & Development: Lead training sessions to upskill team members.
Strategic Contribution: Shape service strategy and drive process improvements.
Process Improvements: Identify and implement business practice improvements.
Operational Accountability: Ensure 24/7 service availability and performance.
Cross-Functional Collaboration: Enhance service quality with other departments.
Critical Thinking: Analyse data to identify problems and generate solutions.
SRE and Service Engineering: Use software and automation to manage production systems.
Technical Operations: Monitor, troubleshoot, and resolve technical issues