JOB SUMMARY

We are seeking a dedicated and skilled Senior Service Engineer to join our dynamic team. The ideal candidate will be responsible for providing exceptional technical support and maintenance services for our products. This role requires a proactive approach to troubleshooting, ensuring customer satisfaction through effective problem resolution and timely service delivery.
Will be lots of travel worldwide.
Salary DOE

SKILLS

• Strong technical aptitude with a background in engineering or a related field.
• Excellent problem-solving skills with the ability to diagnose issues effectively.
• Proficient in using diagnostic tools and software relevant to the industry.
• Strong communication skills, both verbal and written, to interact effectively with customers and team members.
• Ability to work independently as well as collaboratively within a team environment.
• Familiarity with health and safety regulations in a technical service context is advantageous.
• A valid driving licence is preferred for travel to various customer locations.
  Please note that United In Recruitment can’t always respond to all applicants due to the high volume of CV’s received every day. Should you not receive a response within 2 working days please accept this as not been successful, and we wish you all the best in your job search. Your details will not be held, and we apologies that we are unable to contact everyone in person and thank you for your interest.
  Job Types: Full-time, Permanent
  Pay: £30,000.00-£48,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Application question(s):

• Do you have experience in heavy engineering?

Experience:

• Mechanical engineering: 5 years (required)

Work Location: In perso

• Perform installation, maintenance, and repair of equipment and systems at customer sites.
• Conduct regular inspections and diagnostics to identify issues and implement corrective actions.
• Provide technical support via phone, email, or on-site visits to assist customers with product-related queries.
• Collaborate with the engineering team to improve product functionality and reliability based on customer feedback.
• Maintain accurate records of service activities, including reports on repairs and maintenance performed.
• Ensure compliance with safety regulations and company policies during all service operations.
• Train customers on the proper use and maintenance of equipment to enhance user experience.