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Senior Service Manager - Heavy Trucks at Al Marwan Group of Companies
Sharjah, Sharjah Emirate, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

21 Jul, 26

Salary

0.0

Posted On

22 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Service management, Heavy truck maintenance, Commercial vehicle service, Team leadership, Customer relationship management, Service scheduling, Problem-solving, Technical knowledge, Operational management, After-sales support

Industry

Construction

Description
Who we are Founded in 1978, Al Marwan Group is a diversified organization serving the construction, heavy machinery, Oil & Gas, real estate, developments and Hospitality sectors across the GCC. The Group operates through multiple business units and subsidiaries, delivering integrated solutions supported by strong operational expertise and a well-established regional presence. Job Summary Lead and manage the heavy truck service operations, ensuring excellent after-sales support, customer satisfaction, and smooth service processes. Key Responsibilities The key duties and responsibilities of the Senior Service Manager include, but are not limited to: Oversee the service team to deliver high-quality support to clients. Coordinate service schedules and ensure timely resolution of issues. Build and maintain strong relationships with customers. Monitor service performance and implement improvements. Required Skills & Qualifications Proven experience in heavy truck or commercial vehicle service management. Strong leadership and team management skills. Excellent customer service and problem-solving abilities. Technical knowledge of heavy truck systems preferred.
Responsibilities
The Senior Service Manager will lead and manage heavy truck service operations to ensure high-quality after-sales support and customer satisfaction. They are responsible for coordinating service schedules, maintaining client relationships, and monitoring performance to implement operational improvements.