Senior Service Manager at Mission Rock Residential LLC

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

35.0

Posted On

17 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Preventative Maintenance, Team Supervision, Budget Management, HVAC, Electrical, Plumbing, Pool Maintenance, Carpentry, Drywalling, Exterior Structural Repair, Appliance Repair, Fair Housing Laws, Staff Training, Workflow Monitoring, Scheduling, Performance Appraisal

Industry

Real Estate

Description

Description Location: Dahlia Village - Phoenix, AZ At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. Our values guide everything we do, from how we serve our residents to how we support our team members. We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being. What You’ll Do The Service Manager (Maintenance) is responsible for performing and overseeing the day-to-day maintenance operations of the assigned property to ensure that the overall physical aspects of the property meet the Company’s established standards and any applicable laws. Your day-to-day may include: Schedule, monitor, and/or perform preventative maintenance at assigned property Coordinate the day-to-day maintenance operations of the property Direct and supervise daily activities of the maintenance team, such as planning and preparing work schedules, assigning tasks, delegating work, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising work performance Train and coach all maintenance team members Requirements What You Bring Comprehension of federal fair housing laws and any applicable local housing provisions Ability to comprehend and work within budgetary guidelines Knowledge of general property repairs, which may include, as applicable, the areas of HVAC, electrical, plumbing, pool, carpentry, dry walling, exterior structural, and appliances Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. What We Offer We believe in taking care of our team the way they take care of our residents. That’s why we offer: Bonus opportunity (position dependent) Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year Housing discount program* 401(k) retirement plan with company match Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options Employer-sponsored short-term and long-term disability coverage Company-paid life insurance Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance Employee Assistance Program (EAP) *Housing discount based on availability and prior ownership group approval The expected compensation range for this position is $30.00– $35.00, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate’s relevant knowledge, training, skills, work location, and/or experience. Mission Rock Residential is an equal opportunity employer. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. **The Application deadline is 7/20/26 if a candidate is not selected by that date later applications may be considered**

Responsibilities

Oversee day-to-day maintenance operations to ensure the property meets company standards and legal requirements. This includes supervising the maintenance team, scheduling preventative maintenance, and coaching staff.