Senior Service Sales Manager – Food Packaging Machinery at Azbil Telstar UK Ltd

Singapore, Singapore, Singapore -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales management, Food packaging machinery, Customer relationship management, Technical sales, Market analysis, Forecasting, Pipeline management, Spare parts sales, Service solutions, CRM tools, SAP, MS Office, Communication, Organizational skills, Strategic planning, Problem solving

Industry

Machinery Manufacturing

Description

Company Description Syntegon is a global leader in process and packaging technology. With around 6,900 colleagues in nearly 20 countries, the Syntegon Group works on intelligent and sustainable technologies for the pharmaceutical and food industries. Let's contribute together to ensuring that people worldwide are provided with high-quality medications and safely packaged food. With our global service organization and our comprehensive service portfolio, we contribute sustainably to the profitable growth of our customers. Together, let's help ensure that people around the world are supplied with high-quality medicines and safely packaged foods. Apply now and become part of our team! Job Description In this exciting role, you will partner closely with the regional team to drive our service business in Malaysia and Indonesia. You will collaborate with technical experts and field service colleagues to deliver reliable, customer‑focused solutions across both markets. With regular interaction across countries and teams, you will help strengthen customer relationships and support the ongoing growth of our service operations in the region. Drive service sales across Malaysia and Indonesia, promoting spare parts, service solutions, and upgrade/modernisation offerings to meet defined sales targets. Manage the full commercial cycle, including quotation preparation, order clarification, TNS processes, and follow‑up on overdue receivables. Collaborate closely with Customer Service and Field Service teams to ensure timely delivery of spare parts and services, aligning after‑sales actions with new equipment sales teams. Coordinate and steer regional Agents by setting targets, monitoring performance, and defining corrective measures; take direct ownership in areas without Agents. Conduct market analysis to understand potential, and develop short‑ and long‑term product portfolio strategies accordingly. Lead monthly forecasting, pipeline management, customer complaint handling, and the overall resolution of service‑related issues. Build strong relationships through regular customer and Agent visits, technical and commercial discussions, and by offering service solutions in partnership with manufacturing sites. Qualifications Bachelor’s degree in Engineering or a closely related field. At least five years of regional experience in food‑sector service sales for automation system solutions, ideally within machinery manufacturing or technical industrial products. Solid proficiency in MS Office and CRM tools; experience with SAP is a valuable plus. Strong English skills, including confident spoken communication, clear presentations, and polished written correspondence. A genuine customer focus, coupled with strong attention to detail and a proactive, solution‑oriented mindset. Excellent communicator with strong organisational abilities and the capacity to manage multiple priorities effectively. Self‑motivated, reliable, and able to work both independently and collaboratively, with a willingness to travel within the assigned region Additional Information Functional Area (career page): Sales Working hours: Full-time Legal Entity: Syntegon Technology Singapore Pte. Ltd.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Drive service sales across Malaysia and Indonesia by promoting spare parts, service solutions, and modernization offerings to meet targets. Manage the full commercial cycle while collaborating with technical teams to ensure timely delivery and strong customer relationships.