Check out a day in the life at CLEAR in the video above.
The CLEAR Senior Service and Sales Representative (Senior Ambassador) makes magic happen every day by creating frictionless experiences for our members.

WHAT YOU’LL DO

• Drive membership enrollments by engaging travelers and educating them about the benefits of CLEAR, as well as supporting other team members in reaching their enrollment goals
• Balance high volume with high-quality customer and member experiences
• Resolve traveler and/or member concerns or inquiries in an appropriate and timely manner, escalating needs as required/needed.
• Consistently adhere to security procedures by validating airline documents, verifying CLEAR member traveler identification and following all security and safety protocols at all times
• Support Managers and leadership in the training & development of new and existing team members, serving as a subject matter expert to guide on the job training.
• Troubleshoot technical issues with hardware and software within the operating environment, ensuring front line triage occurs prior to elevating to corporate support team.

ROLE REQUIREMENTS

• You must be 18 years of age or older
• High school diploma or GED equivalent required
• Open availability and flexibility is a must – ability to work a variety of shifts
• Ability to stand for up to 8 hours per day
• Requires completion of airport badging or government screening process, and other applicable associated requirements, including a drug test
• Desire to grow into a management and/or leadership position