Senior Service Technician (Mechanical) at Vanderlande

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Mechanical Engineering, Electrical Engineering, Electro-Mechanical Skills, Fault-Finding, Fault-Rectification, Customer-Oriented Approach, Analytical Capabilities, Leadership Abilities, Communication Skills, Teamwork, Continuous Improvement, Technical Training, System Performance, Maintenance Planning, Service Delivery, Coaching

Industry

Automation Machinery Manufacturing

Description

Job Title Senior Service Technician (Mechanical) Job Description Senior Service Technician (Mechanical) Join our brand-new team and make a real impact at our top-tier picking solution site. Industries - Leading the way in warehouse automation. Secure Your Future with this Permanent full-time opportunity. Start with a Monday to Friday schedule, transitioning to rotating roster 24/7 distribution Centre. An exceptional workplace culture paired with industry-leading training that sets a new benchmark for professional development Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market. Established in 1949, Vanderlande has more than 10,000 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation. Your Position: In this role, you will be working on technical and support activities within our Automated Case Picking solution, covering everything from electrical and mechanical systems to instrumentation and warehouse control systems. Your main goal will be to boost asset performance by organizing modifications, performing corrective maintenance, and making performance improvements to Vanderlande equipment and assets. You will be the go-to-person for more complex technical issues, acting as the first responder. Reporting to the Shift Leader, you will offer expert advice on system performance and help create a culture of continuous improvement within the shift teams. You will also play a key role in developing the technical skills of our site teams to meet service goals. Additionally, you'll take the lead during system outages, ensuring clear and timely communication with both internal and external stakeholders. Your Responsibilities: Diagnose and fix complex technical issues to keep systems running smoothly. Perform routine maintenance and repairs to ensure equipment operates efficiently and safely. Provide excellent service by quickly resolving technical issues.Keep an eye on system performance and make improvements to boost efficiency and reliability. Stay updated with new technologies and find ways to improve service delivery. Help develop and implement plans to enhance service delivery and support the distribution centre’s goals. Lead training sessions to boost the technical skills of the service team. Encourage open communication and teamwork. Initiatives to boost system performance and efficiency. Coach and mentor junior technicians. Work with internal teams on maintenance and performance issues. Lead technical outages and resolve issues to maintain system performance. Improve maintenance plans and deliver analysis to avoid service delays. Recommend and implement continuous improvement projects. Optimise service delivery and advise on system maintainability. About You This role is ideal for an individual who strives to add value, cultivate a collaborative approach to service delivery and has a passion for continuous improvement. A degree, diploma, or certificate in mechanical engineering and/or electrical engineering, or a related technical field is preferred. Proficiency in using CMMS/WMS/WCS and other industry-related software. Experience of supporting automated systems with a good level of electro-mechanical skills. Mechanical fault-finding and fault-rectification skills, including the replacement and configuration of various field devices (inverters, sensors, scanners etc.) and fault-rectification skills mechanically (gearboxes / bearings / sprockets / drives etc.).A customer-oriented approach to minimise disruptions during service activities in Operational environments and ensure client satisfaction. Strong analytical capabilities to interpret data, control system reports, and diagnostics for efficient asset/equipment management. Demonstrated leadership abilities, including experience in supervising service teams within similar environments. Exceptional communication skills, both written and verbal, to interact with team members and senior management combined with a willingness and ability to provide guidance and mentorship to other service team members, fostering their growth and development. What we offer A competitive remuneration package will be offered to someone who is a team player with a positive, energetic attitude and work ethic as well as the ability to think outside the square. We offer unlimited career growth and development within the regional and global organisation. In a world of technology, Vanderlande believes in people – its employees make the difference in everything the company does. To apply for this unique and exciting opportunity, submit your resume. If you have any questions about the role, feel free to reach out to Nada Vidakovic at Nada.Vidakovic@vanderlande.com Diversity & Inclusion Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. ID checks will be performed to verify work entitlements in Australia. Aspire. Grow. Achieve. Together Are you looking to develop your career and satisfy your ambitions at a company where you can aspire to new heights, enjoy personal growth and thrive on achievement? At Vanderlande, we seek passionate and ambitious people capable of making a positive impact on our key customer projects while developing a successful and prosperous career in a challenging and rewarding international environment. We are the global market leader for future-proof logistic process automation at airports – from London Heathrow to Singapore Changi – and in the parcel market for leading players such as UPS and FedEx. Furthermore, we are also a leading supplier of solutions for warehousing giants, including Walmart, which seamlessly integrate innovative systems, intelligent software, and life-cycle services. If you aspire to a position of responsibility and want to make a difference by facilitating the delivery of what matters most to consumers, passengers, and businesses, the next step on your path to global opportunities is to join Vanderlande. As part of our network and unique culture of freedom and flexibility, you will be able to express yourself and become connected to our dedicated people, building strong relationships and rising to the challenge of industry-leading projects. You will grow, take ownership and make every day better as you continue on the road to success with your spirit of adventure – and fulfill your ambitions for personal development through our Academy. Vanderlande will give you the necessary knowledge, tools, and support so that together we have the confidence and ability to exceed our customers’ expectations in over 100 countries. To achieve our collective goals, you will seize the initiative and have a hands-on role working in a positive environment to deliver tangible, state-of-the-art products and improve the competitiveness of our highly visible customers. As an integral part of our team, you will have the enthusiasm and be driven to reach our destination before your next journey with Vanderlande begins… So, if you would like to join a profitable and growing company that will enable you to reach your goals and focus on your future, please get in touch with us.

Responsibilities

The Senior Service Technician will diagnose and fix complex technical issues, perform routine maintenance, and improve system performance. They will also lead training sessions and ensure effective communication during system outages.