Why Join Us?
At Tobii Dynavox, we empower people with disabilities to do what they once did or never thought possible. We call this mission Power to Be You. Our assistive communication technology helps our customers express themselves, connect with the world, and pursue independence, whether through everyday activities like ordering food or extraordinary feats like running a company. Working at Tobii Dynavox, you’ll become part of a team that spans the globe, with offices in the US, Sweden, France, the UK, China, and beyond.
To learn more about what we make possible,
meet some of our customers
or
take a look at some of our solutions.
As a Senior Service Technician, you will play a critical role in ensuring the efficiency, quality, and safety of Tobii Dynavox’s medical devices. You will maintain, repair, and troubleshoot devices in compliance with health and safety regulations in collaboration with our Technical Support, Quality, and Supply Chain teams,
Please Note: This is an onsite role at our office in Stockholm City, which also includes our warehouse. We welcome candidates who are within commuting distance to Stockholm city!

In this role, you will:

• Perform routine maintenance and repairs on medical equipment.
• Diagnose and resolve technical issues with medical devices.
• Ensure repair activities comply with health and safety regulations and standards.
• Manage ESD (Electrostatic Discharge) procedures through training, testing, and inbound inspection of spare parts.
• Provide training and mentoring to service technicians and partners.
• Collaborate with cross-functional teams across the world to resolve customer issues, optimize workflows, maintain repair parts inventory and accurate repair documentation.

What We’re Looking For:

We are looking for someone who has:

• Proficiency in diagnosing and repairing medical devices or similar equipment.
• Advanced knowledge of computer hardware (soldering experience is a bonus).
• At least 3 years in technical, customer service, or repair roles.
• Associate degree in a technical field or equivalent relevant experience.
• Proficiency in Microsoft Office (especially Excel); Salesforce experience is a plus.
• Leadership experience, such as mentoring or coaching, is highly valued.
• Advanced problem-solving, organizational, and communication skills and attention to detail.
• Fluency in English (verbal and written) is required.

What is next?
Please share your questions at
mine.hacisalihoglu@tobiidynavox.com
and submit your resume and/or LinkedIn profile (in English only) through our career page. We look forward to your application!
Our Values:
At Tobii Dynavox, our mission guides what we do, and our values guide us in how we do it. Across the organization, we are committed to being Collaborative, Considerate, Curious and Courageous. We build a trusting environment where every team member prioritizes our customers with empathy and insight. Bold ideas and learning lead to impactful solutions. Driven by curiosity, we continuously challenge the status quo to create meaningful, customer-focused solutions for our customers.
What We Offer:

At Tobii Dynavox, we believe in empowering individuals – including our employees - to reach their full potential. Here’s what makes us unique:

• Purpose-Driven Work: Join a company that transforms lives by giving a voice to those with communication challenges. Every day, your work makes a meaningful and concrete impact.
• “Yes, and…” Flexibility: Build a rewarding career AND enjoy time with loved ones. We offer flexible work options so you don’t have to choose between personal and professional goals.
• Growth and Development: Whether you’re advancing your skills or growing your career, we invest in your future with training, learning opportunities, and internal growth paths.
• Inclusive and Supportive Culture: Work in a collaborative, caring environment where diversity and individuality are valued. You’ll feel connected to both your team and our global community.
• A Global Leader with Heart: Be part of an innovative, forward-thinking company that combines experience and cutting-edge solutions with a mission to change lives.

• Perform routine maintenance and repairs on medical equipment.
• Diagnose and resolve technical issues with medical devices.
• Ensure repair activities comply with health and safety regulations and standards.
• Manage ESD (Electrostatic Discharge) procedures through training, testing, and inbound inspection of spare parts.
• Provide training and mentoring to service technicians and partners.
• Collaborate with cross-functional teams across the world to resolve customer issues, optimize workflows, maintain repair parts inventory and accurate repair documentation