Overview:

• 1 x full time, continuing position and 1 x full time, fixed term position for 12 months
• Salary Level HEW 6 + 17% Superannuation
• Based at the Melbourne CBD campus, and hybrid ways of working

About the role
As Senior Services Officer, you will be responsible for providing high quality, professional and responsive administrative support to Schools within the STEM College around resource and space management.
You will be responsible for overseeing physical resource allocations for the College and work closely with the College Capital Planning team to ensure the effective use of resources within the College space footprint. You will also work closely with the Senior Services Manager and Associate Director, Planning and Operations supporting their activities including review and implementation of administrative procedures and advising on College and School projects.

To be successful in this position, you will have:

• Demonstrated experience with extensive high-quality administrative services in a tertiary institution.
• Demonstrated ability to work independently, use initiative, prioritise tasks and meet deadlines in a demanding high-volume environment with excellent attention to detail and commitment to quality assurance.
• Knowledge of and ability to interpret and apply policies, provide advice, and work collaboratively with colleagues beyond the immediate work unit to achieve team and organisational objectives.
• Demonstrated ability to work effectively, flexibly and collaboratively with colleagues within and beyond the immediate work unit, supporting and guiding own staff and contributing to the achievement of team goals.
• Demonstrated experience with relationship building and negotiation skills including the ability to work effectively with academic and professional staff, students, and external clients.
• Excellent communication skills, compose correspondence and write relevant reports.
• Excellent skills in information and communication technologies including; Microsoft office, University software packages, web and email software and database use and management.

Please Note: Appointment to this position is subject to passing a Working with Children and National Police Check.
About the Group
The STEM College holds a leading position and expertise in the science, technology, engineering, mathematics, and health (STEM) fields. We are uniquely positioned to influence and partner with industry as never before.
The STEM College is a community of exceptional STEM researchers, teachers, inventors, designers and game-changers, supported by talented professional staff. We offer higher education programs across all STEM disciplines at the Bachelor, Master and PhD levels, and ensure our students experience an education that is work-aligned and life-changing.
The College is renowned for its exemplary research in many STEM areas including advanced manufacturing and design; computing technologies; health innovation and translational medicine; nano materials and devices; and sustainable systems. Our brilliant researchers attract funding from government and industry sources.
Industry is at the heart of what we do. It ensures our research has real world impact and our students are truly work- ready. We have established new hubs of industry-connected digital innovation and endeavour and are engaging with global STEM organisations at scale.
Our diversity and shared values empower our work, and we are proud of the College’s inclusive, caring culture. We offer a safe, dynamic work environment, and support every member of our community to achieve their potential. The College appointed Victoria’s first ever Dean of STEMM, Diversity & Inclusion in 2020, and this role drives gender equity, diversity and inclusion strategies across the College.
The STEM College employs 1,000 staff who deliver onshore and offshore programs to approximately 20,000 students.
We are here to positively impact the world and create the next generation of STEM leaders.
https://www.rmit.edu.au/about/schools-colleges/stem-college
To Apply
Please submit your CV and covering letter addressing your suitability for this position by clicking on the ‘Apply’ link at the top of this page.
For further information about this position, please see the Position Description hyperlinked below or contact Dora Poulakis (Senior Services Coordinator) via email
dora.poulakis@rmit.edu.au
. Please do not send your application to this contact.
Position Description – Senior Services Officer
Please note, if you are viewing this advert from an external site, please click ‘apply’ and you will be redirected to RMIT’s Jobs website to access the Position Description at the bottom of the page.

Li-Hybrid

Applications Close:
4 Aug 2025 11.59 pm
RMIT is an equal opportunity employer committed to being a child safe organisation. We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Aboriginal and/or Torres Strait Islander community.
At RMIT, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply to RMIT (including alternate formats of application forms). To discuss adjustment requirements, please contact Dani, via
talentsupport@rmit.edu.au or visit our Careers page for more contact information -
https://www.rmit.edu.au/careers
.
We are a Circle Back Initiative Employer – we commit to respond to every applicant

Please refer the Job description for details