Senior Shift Lead at FatCats

Saratoga Springs, Utah, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Team Management, Guest Experience, Communication, Problem Solving, Inventory Management, Financial Management, Upselling, Emotional Intelligence, Adaptability, Tech-savvy, Operational Efficiency

Industry

Entertainment

Description

Description Starting Pay Range: Full Time/Part Time: Full-Time Hourly Schedule: Variety of opening, mid, and closing shifts. Benefits: 401k; Holiday Pay; Health/Dental/Vision Insurance; Employer Paid Life, Voluntary Life,AD&D Insurance; Employer Contribution to Health Savings Account (HSA); Team Member Perks andDiscounts. The Gist As a Senior Shift Lead, you'll bring energy, positivity, and organization to your role as you lead andengage your team. You'll focus on delivering an exceptional guest experience while fostering a fun andprofessional environment aligned with FatCats' values. This role is perfect for someone looking todevelop their leadership skills in a fast-paced, guest-focused setting. About FatCats Our mission is to: Delight and connect people... one game, one film, one experience at a time.This applies to our team too. We're proud of our fun and supportive culture that promotes personal and professional growth, internal promotions, and work-life balance. At FatCats, we practice humility by listening first, trust by believing in each other, excellence by improving every day, teamwork by showing up for one another, and stewardship by leading in our respective roles. Since this is a leadership position, we also want you to know about our Leadership Guiding Principles. These are the basic principles we apply in all our interactions as a leader and define whatkind of person we want to find for this role. Assume Positive Intent Operate in the Gray Give Others the Benefit of the Doubt Show Loyalty to the Absent Exhibit High Courage and High Consideration Be Respectful in Disagreement Build Trust with Your Team Let the Best Idea Win A Day in the Life of a Senior Shift Lead Each shift begins with a brief team huddle to set goals and create a positive, professionalenvironment. You'll support and develop team members, help guests with any needs, and ensureexcellent service while guiding the team to meet performance goals. Lead 5-minute pre-shift huddles to align the team with daily objectives and priorities. Set the standard by fostering a positive, engaging environment for both team members andguests. Collaborate with management to identify strengths, address concerns, and support teamdevelopment. Drive financial success by managing revenue, labor costs, and encouraging upselling efforts. Own the guest experience by proactively resolving concerns with professionalism and empathy. Support operational efficiency through inventory management across Food & Beverage, Bar,Concessions, and Arcade. Requirements What You Bring to the Table We are seeking a dynamic leader with a personable yet professional demeanor, strongcommunication, and leadership skills to inspire and guide your team. The ideal candidate thrives infast-paced environments, maintaining attention to detail while solving problems effectively. A provenself-starter with integrity and a team-focused mindset, you'll consistently strive for collective success.With high emotional intelligence, you bring self-awareness, adaptability, empathy, and sound judgmentto every situation. Additionally, you're tech-savvy, able to quickly learn new software and applicationsto streamline operations. Give Us a Shot! If you're ready to improve your leadership skills and make a difference, apply today to join the FatCatsteam!

Responsibilities

The Senior Shift Lead is responsible for guiding team members through daily huddles and ensuring high-quality guest service. They also manage operational efficiency, including inventory control and financial performance across various departments.