ABOUT THE ROLE

• Lead the team responsible for the maintenance and support of our Full Flight Simulators and lower-level training devices.
• Act as a point of contact to the customer for both technical and logistics issues.
• Manage the team workload and future planning.
• Undertake all duties as a member of the maintenance team providing a turnkey service.
• Perform any tasks related to maintaining the Authority qualifications as a Device coordinator.

RESPONSIBILITIES WILL INCLUDE

• This role requires a considerable amount of Customer contact as well as interfacing to the relevant Training Services teams.
• Be main point of contact for customers with technical or logistical issues.
• Lead the Maintenance team with workload planning and prioritization. Ensuring all tasks are completed on time across the devices.
• Provide ‘advice and assistance’ to other depts. and management with regards to maintenance and required support to ensure maximum available training time is achieved.
• Troubleshooting and resolution of faults in tight time scales.
• Perform / support scheduled simulator maintenance routines.
• Investigation and repair of ongoing simulator issues.
• Simulator set up and pre-flight checks.
• Assistance with annual re-certification activities and follow up reporting.
• Perform functions relative to maintaining Aircraft and Simulator software.
• Maintenance of the Simulator Software Configuration Management System,
• Interface with in-house design and test departments to investigate outstanding defects and future product improvements.
• Implementing and testing of software changes and building of new software loads.
• Spares management. Ordering replacement spares and tracking repairs.
• Actively monitor and record Usage, Reliability and Maintainability of the training devices and assist with monthly reporting of the FSTD’s via Electronic Maintenance and reporting software.
• Coaching of less experienced staff members
• Provide safety briefings to new instructors.
• Fly simulators for testing / approved visits and demonstrations.

The role of Senior Simulator Maintenance Technician requires the following experience and skills:

• Educated to a minimum BTEC/HTQ, HND/HNC level or equivalent relevant qualification /experience.
• Proven electrical, electronic and mechanical theoretical knowledge supplemented with practical experience.
• Develop or possess knowledge aircraft systems and ability to interpret aircraft, engineering, and electronic diagrams.
• Able to navigate aircraft manuals and documentation.
• Previous FSTD experience.
• Flexibility and ability to think out of the box.
• Act on own initiative.
• IT Literate with MS Office.
• Effective written and verbal communication skills