Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

ABOUT US

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We’re one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.

Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours.

• We’re responsible and go further for our people, clients, communities and the planet
• We’re open and seek new and better ways of exceeding expectations
• We’re together and as one team; the whole is greater than the sum of the parts
• We’re ambitious and embrace opportunity, to lead essential infrastructure services for life

Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.
It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.
For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.

MGroupW INDST

WHAT WILL YOU BE DOING?

As our Senior Agent you’ll be overseeing Zonal Meter and distribution maintenance programmes of works on our Thames Water Framework across the London & Thames Valley area.
You’ll be responsible for overseeing multiple projects from inception to completion and for the safe, on time, efficient and right first time delivery.
You’ll lead a team of professionals as well as being the point of contact for the Client and stakeholders. Work with the delivery team, coordinate project stakeholders such as highways, local authorities, Thames Water operations .
We’ll need you to liaise with clients, designers and delivery teams throughout the target cost setting, design and delivery phases of a project.
You’ll have the opportunity to mentor and lead project teams, fostering a collaborative and productive work environment.
You’ll develop an environment where staff share ideas and best practice. Problem solve, identify risks and develop mitigation strategies. Ensuring projects are delivered in a safe, efficient, timely way and promoting best practice in quality management
We’ll need you to deliver excellent customer service and achieve above target customer satisfaction scores. Minimise/reduce the number of complaints received. Increase productivity, without compromising on safety and continuously drive efficiency.

IN ADDITION, THIS ROLE OFFERS;

• Company car and fuel card with a range of EV and hybrid vehicles to choose from
• My Car Choice our salary sacrifice EV/ Hybrid car scheme
• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eyecare and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Personal Accident Cover