YOUR QUALIFICATIONS

• Bachelor’s degree in any Information Technology or Engineering course
• Demonstrated ability in supporting critical production services and improving operations through automations and process enhancements.
• At least 5 years of experience working with any technologies in the following domains:
• Linux Systems Administration: RHEL, CentOS, Ubuntu or other *Nix systems
• Container Orchestration and Scheduling: Docker, Kubernetes or similar
• Infrastructure-as-a-Code: Puppet, Ansible, Chef, Terraform or similar
• Logging and monitoring: Prometheus, Grafana, Splunk, MRTG
• Version Management and CI/CD: Git, Jenkins or similar
• Networking: Core Networking Concepts, Load Balancing (NetScaler, F5 or similar), Reverse Proxy (Nginx), Software Defined Networks (SDN), DHCP, DNS
• Security: SSL certificates, Firewall, ACLs
• Has strong experience managing Datacenter lifecycle (build, operate, decommission) practices.
• Experience in leading infrastructure related projects to success.
• Demonstrated ability in supporting critical production services and improving operations through automation and enhancements.
• Solid understanding of distributed computing principles, platform operations, and best practices in Data Engineering and DevOps workflows.

• Serve as subject matter expert for infrastructure operations at scale by sharing knowledge amongst peers, documenting best practices, and performing root cause analysis or recurring/high impacting incidents.
• Lead incident response, triaging, and customer communications during system outages and production issues.
• Lead and run periodic sync-up meetings with our customers to discuss updates, get clarity, and solicit feedback.
• Gather and analyze operations metrics regularly to make informed decisions in driving operational and process improvements.
• Develop or contribute to existing tools and automated solutions to improve efficiency in operations.
• Create comprehensive documentation for operational procedures and environment setup.
• Eliminate operational toil through automation or process improvements.
• Be a member of a 24x7 shifting rotation.