At Going, our mission is to help people travel and experience the world, while becoming the foremost travel app in everyone’s pocket. As a bootstrapped and profitable travel-tech company with over 2.5M subscribers, we are scaling our data-driven product experience and ensure a seamless platform for our members.
We’re hiring a Senior Site Reliability Engineer to help us level up our Observability, CI/CD, Automation, Developer Experience, App Quality, and Automated Testing. In this role, you will partner across engineering and product teams to create scalable, secure, and reliable systems that meet the demands of a growing customer base. This role will work within the SRE domain, but focus more time on automation, quality, and helping increase our efficiency as an engineering team.

KEY ACCOUNTABILITIES

• Build observability for CI/CD performance, test flakiness, error tracking, and deployment reliability.
• Automate testing frameworks into CI/CD processes for infrastructure, web, mobile, and backend app health.
• Design test automation strategies that integrate seamlessly with product engineering workflows.
• Help define, instrument, and report on SLOs and SLAs.
• Create automated feedback loops to ensure product engineering teams can see and effectively triage bug fixes, improvements, and errors.
• Enhance CI/CD pipelines to streamline development workflows and reduce time-to-production.
• Build and maintain infrastructure as code (IaC) to ensure consistency and repeatability of CI/CD pipelines.
• Audit the current developer experience to identify risks, inefficiencies, and opportunities for improvement.
• Lead incident response and postmortem processes, ensuring the team is proactive in preventing future outages.
• Act as a mentor to junior engineers, sharing best practices and fostering a culture of continuous improvement.
• Collaborate with product, data, and engineering teams to align infrastructure with evolving business needs.

Please refer the Job description for details