Senior Site Reliability Engineer (SRE) at GUIDEWIRE SOFTWARE INC

Kuala Lumpur, Kuala Lumpur, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Software Engineering, Python, Go, Java, Cloud, AWS, GCP, Azure, Kubernetes, CI/CD, Monitoring Tools, Datadog, Prometheus, Problem-Solving, Collaboration, AI

Industry

Insurance

Description

Summary We are searching for a Senior Site Reliability Engineer hungry for a rare chance to transform insurance with the industry's leading cloud platform Job Description Senior Site Reliability Engineer - Cloud Application The Opportunity At Guidewire, growth isn’t just financial, it's technical. With Q3 FY2025 revenue up 22% year-over-year and a rapidly growing customer base, we’re scaling our cloud platform like never before. That means big challenges for SRE engineers: automating operations, pushing observability to the next level, and keeping global insurance platforms reliable 24/7. Our Kuala Lumpur engineering team is growing fast and if you thrive on solving complex reliability puzzles at scale, we want you on board What You'll Do Partner with developers to build reliable, high-performing cloud applications. Automate runbooks, monitoring, and operational tasks to reduce manual effort. Troubleshoot distributed systems and continuously improve resilience. Contribute to on-call rotation, ensuring uptime and customer satisfaction. Stay ahead of modern DevOps/SRE tools and practices At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. What You'll Bring Experience in software engineering (Python, Go, or Java preferred). Hands-on work with cloud (AWS, GCP, or Azure) and Kubernetes. Familiarity with CI/CD pipelines and monitoring tools (Datadog, Prometheus, etc.). Problem-solving mindset and ability to work cross-functionally. Strong communicator, passionate about collaboration and learning. Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement. #LI-AA1 About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position. We’re an extraordinary blend of hungry self-starters, intrepid explorers, brainy experts, and loyal allies. Combine all of this, and we make a glorious success story, loaded with down-to-earth, helpful, and passionate people, all on the journey of cloud innovation and best in class technology. Guidewire’s an adventure—and it’s yours for the taking. At Guidewire, we are utterly committed to customer success. We combine digital, core, analytics, and AI to deliver our platform as a cloud service to the P&C Insurance industry. And with the largest R&D team, services team, and partner ecosystem in the industry, we continually evolve and innovate to meet our customers’ needs. We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkiness—and a little genius—to the table. As the landscape of our industry continues to shift, we respond with flexibility and skill. We’re braving uncharted territory, pushing past the conventional with our products, partners, and people.

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Responsibilities

The Senior Site Reliability Engineer will partner with developers to build reliable, high-performing cloud applications and automate operational tasks. They will also troubleshoot distributed systems and contribute to on-call rotation to ensure uptime and customer satisfaction.