Responsibilities

• Improve the reliability and operability of production systems.
• Build and improve monitoring, logging, tracing, dashboards and alerting.
• Improve incident diagnosis, root cause analysis and operational workflows.
• Build safer and more repeatable deployment and rollback processes.
• Automate repetitive operational and infrastructure work.
• Improve CI/CD pipelines and release processes.
• Develop internal tooling that helps engineers operate production systems more effectively.
• Improve the developer experience from local development through to production.
• Work with Linux systems, networking, host configuration and resource contention.
• Contribute to infrastructure security, access controls, secrets management and system hardening.

The systems are latency-sensitive, so the role can extend into areas such as host-level tuning, kernel settings, CPU isolation and networking behaviour.

Skills & Experience

• Strong experience in Site Reliability Engineering, Platform Engineering, DevOps or Infrastructure Engineering.
• Experience operating production infrastructure in cloud environments.
• Strong Linux systems knowledge and understanding of networking fundamentals.
• Experience with monitoring, observability and alerting.
• Strong troubleshooting and root cause analysis skills.
• Experience with CI/CD and infrastructure automation.
• AWS, Terraform or Ansible experience would be advantageous.
• Experience with high-performance, high-throughput or latency-sensitive systems would be particularly valuable.
• Comfortable taking ownership of problems and driving improvements independently.