Senior Software Developer, AI | Développeur Logiciel Sénior, IA

at  Hootsuite

VERSION FRANÇAISE DISPONIBLE CI-BAS.

We’re looking for a Senior Software Developer, specialized in AI, who can explore, design, build, test, deploy, monitor, ship and maintain artificial intelligence (AI) systems that are highly integrated with our product and deliver value to our customers. This position will work on a small and agile team that continuously incorporates feedback to refine and improve the products and features you deliver. Your team will own the entire AI Product Lifecycle from early ideation research to beta releases to production ready, scalable product suitable for new and existing customers. In line with Hootsuite’s distributed workforce strategy, our flexible work arrangement allows for remote work or a hybrid model. This role is open to applicants located in Montreal. In this role, you will report to the Manager, Software Development.

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues, and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others.
  Nous recherchons un Développeur Logiciel Senior spécialisé en Intelligence Artificielle, capable d’explorer, de concevoir, de construire, de tester, de déployer, de surveiller, d’expédier et de maintenir des systèmes d’intelligence artificielle (IA) hautement intégrés à notre produit et offrant de la valeur à nos clients. Vous travaillerez au sein d’une équipe agile qui travaille de manière itérative afin d’améliorer les produits et fonctionnalités. Votre équipe sera responsable de l’ensemble du cycle de vie du produit d’IA, de la recherche initiale à la mise en production, en passant par les versions bêta, pour un produit évolutif adapté aux nouveaux et anciens clients. Il s’agit d’un rôle hybride ouvert aux candidats situés à proximité de Montréal. Dans ce rôle, vous relèverez du gestionnaire, développement de logiciels.

• Design and build our AI platform used by multiple features across products
• Implement using API-first, TDD and CICD, our core AI capabilities to allow new AI-powered features across teams and products (NLP, retrieval, recommendation, generation, etc.)
• Continuously improve our core AI capabilities leveraging state-of-the-art algorithms and methods
• Balance decisions for cost, quality, performance, personalization and responsibility
• Operate our AI platform to serve operational & customer functionality
• Diagnose and mitigate AI systems failure
• Setup the right metrics and bias evaluation to monitor AI systems quality
• Apply AI development best practices, including DevOps & MLOps mindset
• Translate business and operational needs into AI solution
• Collaborate with product managers, user experience researchers and other software developers to understand customer problems
• Brainstorm ideas in groups, make hypotheses, validate them methodically and present your findings to your peers for review.
• Work with the following technologies: Python, LLM (agents, tools, evaluation), AI frameworks/library (LangChain, PyTorch, sklearn, transformers, pandas, etc.), ElasticSearch, AWS, Docker, Kubernetes, RESTful API
• Participate in technical hiring interviews with an aim of attracting and hiring the best AI developers
• Provide technical leadership within a cross-functional team (including designers, product managers, architects and other developers) to deliver compelling products and services to our customers
• Provide technical feedback and help shape and adapt our technical roadmap as we scale our services and build new products.
• Drive improvements to our standards of security, reliability, performance, and quality
• Provide mentorship and support to other developers, helping to grow the team, better our processes, and positively contribute to the wider community